Nicholas Parks Hyundai Kia

Just deal with this salesperson The auto buying process is so drawn out. 3-4 hours is such a long long long time. As I said in a previous survey, we probably would have walked out i The auto buying process is so drawn out. 3-4 hours is such a long long long time. As I said in a previous survey, we probably would have walked out if it weren't for our salesperson, Nick Cassidy. He came across as very new (one month?) but very professional in his attitude and service. We bought two cars in December from him, so he is doing okay. Give the young man a raise. More

Moustafa El Desoky is the man! highly recommend his services Moustafa El Desoky, was extremely helpful, provided top of the line service, and customer care. he made the experience very easy and comfortable. Mous Moustafa El Desoky, was extremely helpful, provided top of the line service, and customer care. he made the experience very easy and comfortable. Moustafa was kind enough to provided us with service after hours when the dealer was closed, they had a car that i wanted really bad and he mad it possible. thank you for your services i would recommend this dealership and the services of Moustafa El Desoky any day! More

Loving my new car! I absolutely love my new car. I thank a lot to sales consultant Nick Cassidy, Ray and all the other team members. Fantastic service, gave me a great I absolutely love my new car. I thank a lot to sales consultant Nick Cassidy, Ray and all the other team members. Fantastic service, gave me a great deal. Very friendly and nice people. I'll definitely suggest to my friends and family members. More

A very unpleasant experience I'd my oil change and tire rotation serviced on 12/14/15. My 9 am appointment service invoice was written at 08:47. I was told that it is going to be I'd my oil change and tire rotation serviced on 12/14/15. My 9 am appointment service invoice was written at 08:47. I was told that it is going to be awhile, so I waited in the waiting lounge. More than 2 hours, my car is still not ready. At 11:15, I checked with the service adviser, Rob Cai. I asked him about my car. He said it is ready. He told me he went to the waiting area and he didn't see me. I was there without leaving my seat the whole time. If he didn't see me, he should have called my name. This is common sense to me. I wonder if he is telling the truth. The time out on the service invoice is 10:14. I told him, I'm late for my next appointment because of that. During the whole process, I didn't hear a word of sorry from him. The complimentary car wash wasn't done. Since I'm running late, I didn't go back to ask him about it. Also, my car has wheel locks on it. The technician used the wheel lock key from my trunk to do the tire rotation but didn't return it. I found out after I got home in the afternoon. I normally check to make sure the wheel lock key is returned after I have any tire work done. That day I was really behind on my schedule so I didn't check it at the dealership. I called and left message with Rob. Next day, I sent an email via the "contact us" from the dealership website. It has been 4 days, no one contacts me to follow up my complaints or to return me the wheel lock key. More

A Deal Gone Right After some initial hiccups, my husband and I were able to get a deal we were happy with. As an automotive journalist, I had a good idea of what to exp After some initial hiccups, my husband and I were able to get a deal we were happy with. As an automotive journalist, I had a good idea of what to expect and that helped us to avoid many of the pit falls of buying a car at a dealer. However, several of those were presented. After a long negotiation, we were finally able to finish everything and bring our car home. We are happy with the overall experience. More

great learning experience! Ben was pretty thorough with questions I asked. I did most of my research already, so Ben just answered the few remaining about the numbers. Kevin was Ben was pretty thorough with questions I asked. I did most of my research already, so Ben just answered the few remaining about the numbers. Kevin was also very helpful clearing those things up as well. Only thing I can think of is I wish they could be more helpful with fixing some of the imperfections on the interior. Scratches and marks obviously acquired from the other dealership should be replaced. Other than that it was a great experience. More

Customer Service Excellent customer service and great price. I would recommend anyone to go there for great price on any Hyundai and excellent customer service. They Excellent customer service and great price. I would recommend anyone to go there for great price on any Hyundai and excellent customer service. They are also very friendly and quality of their work is excellent. More

Excellent They went over and beyond to help me purchase my car! I came in the dealership unsure, however by the end I was able to walk out informed and with a n They went over and beyond to help me purchase my car! I came in the dealership unsure, however by the end I was able to walk out informed and with a new car. More