Newton Nissan - Service Center

Professional, helpful, and kind! Will definitely be back to this dealership in the future when needed. Will definitely be back to this dealership in the future when needed. More

Ron was my advisor for the first time at my last service due to Dalton taking a promotion. He was great in keeping me updated on my car and very nice. due to Dalton taking a promotion. He was great in keeping me updated on my car and very nice. More

Quick…. professional….polite…shop neat….waiting area clean and neat….coffee good ….snacks good…price good!!!! professional….polite…shop neat….waiting area clean and neat….coffee good ….snacks good…price good!!!! More

Very knowledgeable and helpful, explain all the details and provided feedback for future maintenance. Thank you and provided feedback for future maintenance. Thank you More

Friendly and Knowledgeable Staff. Fast and efficient service. Clean restrooms. Clean and comfortable lounge area. Fast and efficient service. Clean restrooms. Clean and comfortable lounge area. More

I lost all respect and trust in Newton Nissan of Gallatin… people please watch this business they recommend work on your vehicles and once serviced the work is not complete or shoddy and will evide Gallatin… people please watch this business they recommend work on your vehicles and once serviced the work is not complete or shoddy and will evidentially break down. They sale you so called new part which turn out to be remanufactured inferior parts. They replace part that don’t need to be. So if one service is bad one might want to watch all the other departments. It is not about taking care of you it is making them a buck. More

Sorry this is late. Mr. Stone showed great customer service and kept me informed regarding the service to my car. I did not have to wait long at all. Thank you to all th Mr. Stone showed great customer service and kept me informed regarding the service to my car. I did not have to wait long at all. Thank you to all the workers. More

I was a new customer who came in for a schedule oil change Dec 3 which took about 45 mins. That was wonderful! However, the customer service was not nor did I receive 10% off for a new customer oil cha change Dec 3 which took about 45 mins. That was wonderful! However, the customer service was not nor did I receive 10% off for a new customer oil change. I was told my car would be out the door 80 something dollars and some change. I was asked if the engine had been serviced and said that I’ll have my engine oil/ filter changed and a inspection. He didn’t mention if the fluid would be topped off. I got out my car and gave him the keys and off he went! I arrived early and of course everyone just sat there and looked at me until I was told my guy was not yet back. Getting to the point. The customer service was terrible!! Everyone acting privileged/entitled! Once my car was finished the guy that checked me in never said where my car was parked just like I had to ask him where the waiting room was. So as I was leaving looking unsure of where to find my car this one and only pleasant man went and got my car, brought it to the door and escorted me to it!!! That alone was the highlight of customer service from that one guy that I can appreciate. And for 8O something I certainly expected more, so I will not be returning. Thank you for your time. More

Newton Nissan is SUPERIOR dealership. Their service department does excellent work in a very timely manner. David Stone was my service advisor and he was ready for me as soon as arrived. Their service department does excellent work in a very timely manner. David Stone was my service advisor and he was ready for me as soon as arrived. He very quickly checked me in and answered my questions and advised me how long it would take. Before I pulled out of the dealership, he sent me a text giving me his number in case I had any other questions. David is an ASSET to Newton Nissan and goes above and beyond EXCELLENT customer service. Thank-you, David, for insuring my car was repaired correctly and timely. It was a pleasure working with you and look forward to the next time. More

Super friendly, professional, and prompt warranty repairs done right. They picked up my car and dropped it off after repairs were done. How can it get any better ? done right. They picked up my car and dropped it off after repairs were done. How can it get any better ? More