Charles Townsend
Charles Townsend at Newton Nissan

Charles Townsend

Service Advisor

Newton Nissan

1461 Nashville Pike
Gallatin, TN 37066

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15 Reviews
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15 Reviews

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15 Reviews of Charles Townsend

April 29, 2026

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Employee Rating

Great person, he has always treated us with respect. I have bought my last cpl of cars through him and will for our next one. More

by lmckinley357
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Jenkins, Ron Mabry

January 14, 2026

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Mitch is knowledgeable and accommodating. He is a credit to Nissan and the service department. He understands it’s all about the customer and he keeps this 4 time customer very happy. Any iss More

by Twiceashappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2026

Newton Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Newton Nissan Of Gallatin. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2025

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Last week I was traveling from Indiana to Florida when my car broke down in middle Tennessee. I had 4 mechanics work on my car trying to get back on the road, each time my car wasn’t fixed. Two others looked More

by Kariwillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Newton Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2024

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Best dealership I've ever worked with. Sales and service are top notch. Thank you More

by Fcbaumann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Mabry

Apr 02, 2024

Newton Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 29, 2024

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Stuart was great to work with. Very knowledgeable and helpful. Would definitely recommend to anyone looking to purchase a car. More

by jsmith1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Cruse , Stuart Floyd

Mar 01, 2024

Newton Nissan responded

Thanks for sharing your thoughts about your experience with Newton Nissan. We appreciate your business and hope to see you again soon!

January 03, 2024

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We had a great experience with Chad and everyone at Newton Nissan! Very friendly and knowledgeable. More

by collettebreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Vasquez , Jovani Campos, Chad Waggoner

Jan 03, 2024

Newton Nissan responded

Collette, It's fantastic to hear that Chad provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Newton Nissan!

December 11, 2023

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Kaylon has been my service consultant the last couple times for my Titan oil changes and am I very pleased with her nice mannerism and knowledge of vehicle service. She has always been pretty precise o More

by reece76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaylan Blackburn

Dec 11, 2023

Newton Nissan responded

Reece, Thank you for your very kind review. Kaylan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Nissan.

October 15, 2023

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Employee Rating

I came in the dealership to get oil change and tire rotation on other vehicle and seen another Rogue in the color I liked and talked to Moses about it in between his appointment. Moses politely asked T More

by Tuckersy50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moses Dumas , Jovani Campos, Tommy Harper

Oct 16, 2023

Newton Nissan responded

Thanks for your feedback on your recent visit to Newton Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 09, 2023

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They were very helpful with working a deal with me to fit my budget. Gave great details about all the features of the vehicles. More

by tonyjsmith22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moses Dumas, Amanda Rose

Jul 10, 2023

Newton Nissan responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new car, Tony! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

June 20, 2023

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Employee Rating

Drew was fantastic to work with. He listened to what I wanted and my price range and worked to meet what I wanted. George in the finance department made the process flow smooth an More

by 2023Gibbie
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Drew Shirley, Jorge Vasquez

Jun 20, 2023

Newton Nissan responded

Thanks for sharing your experience with Newton Nissan. Drew, Jorge, and our team appreciate your business and hope to see you again soon!

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