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Newton Chevrolet Buick GMC - Service Center

Shelbyville, TN

4.8
98 Reviews

98 Reviews of Newton Chevrolet Buick GMC - Service Center

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November 03, 2024

Rebecca was very friendly, knowledgeable, and very easy to work with. She kept me updated on what was going on and what they could or couldn’t find. She was really patient with me and I appreciate that so More

by Sissy1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Newton Chevrolet GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

REBECCA saved the day! Absolutely amazing young lady. Thank you REBECCA for handling our concerns. More

by Robjoly49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
Oct 19, 2024 -

Newton Chevrolet GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Newton Chevrolet GMC, LLC! We look forward to your next visit! Take care!

September 12, 2024

Great service writer and awesome service tech! Thanks for getting me back on the road so quickly! More

by Eugene Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Newton Chevrolet GMC responded

Eugene, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

Took my car in for simple oil change & tire rotation… cost me $150.00 for that + another $157.10 for the sensor & labor… so needless to say that was over the top expensive… probably will not be back… $15 More

by jhallen2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Newton Chevrolet GMC responded

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that your recent service visit left you disappointed, and we want to apologize for any miscommunication on our part about how much an oil change costs. An oil change is only $79.95, before shop fees and taxes, which are based on the entire service amount. Again, we apologize for this misunderstanding, and our Service Manager, Eli, is available to speak about this further if you would like to. You can reach him at (931) 536-4530. Thank you again for reaching out to us. Sincerely, Katie R.

June 23, 2024

Marty is very respectful, hard working and intelligent and will work hard for you to make sure you are satisfied with your purchase, both during and after. More

by Dylon.murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Deuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karlos Mcmahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Madewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Kinman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stidham
Jun 24, 2024 -

Newton Chevrolet GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us, Dylon! We hope to see you soon!

January 09, 2024

Brody was very helpful & knowledgable. He was able to get my car in & out quickly. Great experience. More

by doodlebug1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody McKennon
December 22, 2023

Eli has the best service center of any place I’ve ever been. There’s really no other place I will let work on my vehicles. More

by admin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McGee, Brody McKennon
December 21, 2023

Always fast, friendly, and courteous service. I use Newton and Eli for all of my vehicle maintenance! More

by trippjones4886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Eli always does what ever it takes to ensure I am taken care of. He goes the extra step to make people feel like they can trust dealerships. I am a regional manager for a local food chain and used to to vi More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McGee
December 20, 2023

Eli is courteous and very knowledgeable. I woruld gladly recommend him and Newton GM to friends and family! Exceptional service! More

by justmewrjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McGee
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