Newins Bay Shore Ford - Service Center

Amazing service I received for my Expedition. I made an appointment, I was able to get one right away. Upon arrival, I was greeted by Joe and was told vehicle will be ready within the hour. They followed s appointment, I was able to get one right away. Upon arrival, I was greeted by Joe and was told vehicle will be ready within the hour. They followed social distancing. More

Excellent staff, excellent service the mechanic joe is the best. We follow him from a previous dealership by he is that good. Will always use them the best. We follow him from a previous dealership by he is that good. Will always use them More

It was very convenient for me to use the mobile air bag recall replacement service since I have two vehicles that needed the air bags replaced. I live alone, so this was the easiest way for me to get this recall replacement service since I have two vehicles that needed the air bags replaced. I live alone, so this was the easiest way for me to get this done. More

The service department at Newins is pretty awesome. Been going here for years with my F150. They do what they say they’re going to do and the cost is on par with regular auto garages. I like this place a lo going here for years with my F150. They do what they say they’re going to do and the cost is on par with regular auto garages. I like this place a lot. More

They are friendly and professionalThey are friendly and They are friendly and professional They are friendly and professional They are friendly and professional They are friendly and professional They a They are friendly and professional They are friendly and professional They are friendly and professional They are friendly and professional They are friendly and professional More

Have been dealing with them for 40years have nothing but praise for them especially the stickney brothers the owners I dealt with their father for years also praise for them especially the stickney brothers the owners I dealt with their father for years also More

Just never coming back years of loyalty with Ford to no avail I can never just come in for an inspection/oil change for a car with less then 1k miles from year prior now I now need 4 new tires or Blackm avail I can never just come in for an inspection/oil change for a car with less then 1k miles from year prior now I now need 4 new tires or Blackmail you get no inspection sticker - every year same BS! More

Would of been nice if they completed the work that I payed for. Also not ignore me when they are confronted about not completing it. payed for. Also not ignore me when they are confronted about not completing it. More

I was told it was a two day job. It turned into a four week project. I would request calls back and NEVER get them! I was lied to constantly about when my truck would be completed. I told them that I have week project. I would request calls back and NEVER get them! I was lied to constantly about when my truck would be completed. I told them that I have to rent a car in order to get back and forth to work. The answer I got was use your insurance. I told them I only get approved for a rental on the total hours it takes to complete the job which was three and a half weeks longer then it was suppose to take. Then to add insult to injury after waiting four weeks for a two day job and not being offered a vehicle they asked for the $100 deductible. At least have the courtesy and compassion to say that they are very sorry for the wait and no charge. Which by the way no one apologized for taking so long to complete the job! Vincent Shaw (631) 338-5291 More