Newins Bay Shore Ford

Joseph Lucente was great!!!!! VERY patient and willing Joseph Lucente was great!!!!! VERY patient and willing to work with us & answer all questions. I got my car , my husband got his car, & we sent my Joseph Lucente was great!!!!! VERY patient and willing to work with us & answer all questions. I got my car , my husband got his car, & we sent my brother to get his care! 3 cars from Joe in 1 year!!!! He is awesome :) I will be back again in 2013 for my new car, thanks to Joe More

Went in to see if a part to a 2002 Ford Escort could be ordered. The parts department looked devoid of parts and the person I spoke to was completely uninterested in helping me-he was friendly enough but ordered. The parts department looked devoid of parts and the person I spoke to was completely uninterested in helping me-he was friendly enough but had no intention of looking anything up or figuring out what I needed. He sent me to the service department-who also had no idea what I was talking about and didn't seem to care-friendly but ignorant. I know a decent amount about cars so it wasn't as though I couldn't articulate what I was looking for, yet I left totally frustrated and amazed at the complete cluelessness of the staff. Do these people know anything about Ford cars-are they not trained?? I own two Mustangs along with the Escort and have spoken recently to a salesperson about buying a Fiesta or Focus in the future, but have serious doubts about purchasing one at this dealership, based on this experience. By the way, I figured out what I needed myself, using the internet-a former Ford mechanic offered insight into my problem-maybe you should hire him? More

Great experience here! I just bought a brand new 2012 focus and could not be happier. Everyone I dealt with was great and there was not one time where I felt uncomfortable. This was my first time buyin focus and could not be happier. Everyone I dealt with was great and there was not one time where I felt uncomfortable. This was my first time buying a car without help and I am so pleased it was done through Newins! More

Joseph Lucente was very accommodating helping me get the vehicle I wanted in a great time of need. I appreciated his understanding towards my concerns & expectations. I'm very thankful for all the help he p vehicle I wanted in a great time of need. I appreciated his understanding towards my concerns & expectations. I'm very thankful for all the help he provided me. More

My experience overall was very good. I knew what I wanted when I went to the dealership and Joe was able to sell me the car I was looking for. We worked with colors available and in the end I was hap wanted when I went to the dealership and Joe was able to sell me the car I was looking for. We worked with colors available and in the end I was happy with my choice. When I had an issue turning off my navigation system after I purchased the car, I showed up unannouced and Joe took the time to help me with it. I would recommend this dealership and salesman to my friends and family. More

My sales man, Joe Lucente, was a pleasure to deal with. He was very informative and not pushy at all. He had his work cut for him to to find me exactly the car I wanted and even drove to NJ and back on hi He was very informative and not pushy at all. He had his work cut for him to to find me exactly the car I wanted and even drove to NJ and back on his day off with the car I wanted once he found it. He was very patient with me and even set my cell phone up with the hands free when I picked the car up. I also dealt with Shaun when it came to the financing who was just as informative as Joe in sales. Once the car i wanted was found, the process was so quick and easy. I will be going back to Newins Bay Shore Ford for every car purchase in the future. We are a Ford family and Newins Bay Shore Ford is our dealership. Many thanks, L. Moretti More

Joseph Lucente was our salesman at Newins Ford in Bayshore. Mr. Lucente contacted me regarding an internet inquiry and was helpful from the start. My husband and I were unsure what exactly we were Bayshore. Mr. Lucente contacted me regarding an internet inquiry and was helpful from the start. My husband and I were unsure what exactly we were interested in and Mr. Lucente took the time to show us the different vehicles and features offered. He was very courteous, responsive and knowledgeble. We had a great experience shopping at Newins Ford and would recommend them to our friends and family. More

Friendly and attentive service from the moment I walked in the door. Salesman was knowlegeable about the car and with the manager willing to work with me on the price. After purchase salesman reviewed feat in the door. Salesman was knowlegeable about the car and with the manager willing to work with me on the price. After purchase salesman reviewed features of car. Financed vehicle Shawn in finance department also gave great service. More

It was great going into Newins ford ! Joe Lucente knew the line of products very well. It was a pleasure doing business with him. Thank you Joe. the line of products very well. It was a pleasure doing business with him. Thank you Joe. More

Simply put, Tommy was the most offensive, discourteous, least attentive, least knowledgeable salesmen I have had the misfortune to meet. Quite frankly, it amazes me that this gentleman retains employment a least attentive, least knowledgeable salesmen I have had the misfortune to meet. Quite frankly, it amazes me that this gentleman retains employment at a dealership that positions itself as a customer oriented family business, “committed to a no-pressure, high integrity approach.” Let it be known that as a result of this incident I will never work with your dealership and will advise friends, family and colleagues to do the same. More