Newins Bay Shore Ford

Car Shopping / Car buying My wife and I went into Newins Ford to begin looking for a new Ford Escape and with the assistance of a very professional salesman, we found the car w My wife and I went into Newins Ford to begin looking for a new Ford Escape and with the assistance of a very professional salesman, we found the car we wanted within 30 minutes. Salesman Al Omar was extremely helpful, personable and knowledgeable. We explained what we wanted in a Ford Escape and he showed us a few cars before finding the one that was right for us. He arranged the new plates as well as coordinated with the insurance broker. When we picked up the car he explained everything thoroughly and to our satisfaction. This is our third or fourth vehicle at Newins over the years and as usual a very positive experience! More

Horrible dealer This dealer is one of the worst in customer service on Long Island. If you are not getting swindled into a over prices new car then don't expect to ha This dealer is one of the worst in customer service on Long Island. If you are not getting swindled into a over prices new car then don't expect to have anyone treat you will respect. I currently have my car in there for a replacement warrantable part. Like always they do not want to replace the part. I had a rack and piñon done 2 years ago that I had to deal with ford corporate for 3 days before approved. Then after repair left the dealer and 5 miles down the road the entire steering wheel locks up and I immediately lost all control on the car. I called ford immediately and had it brought back to there shop. They claim it was a defective part and would replace it. That kept me out of my car for a longer time now and back into another rental witch is a huge inconvenience. Also I had to put 4 new tires on my car from the rack being broken and ruining my alignment witch ruined my tires that I payed out of pocket for. Now I am currently battling with the disrespectful uncourteous Bonnie from begins ford. She loves to talk over people to get her point across and doesn't let you explain the fact of the matter witch coming from a person who drives the vehicle everyday I think I would know better then her. Anyway turns out that my car need a new axel and the wheel seal is leaking. Well well well what do you know " it's not our fault " but how ever they are the only ones who service the car and who took the axel out and messed with the suspension and locked my steering up so all fingers point to them. Now corporate is involved they approved the repairs day before yesterday and then call me today to tell me they are not approving the repairs anymore due to a car fax report. When all that was replace 3 years ago was a headlight and the bumper and corner of fender was scraped. After 2 times being there you figure there 148 point inspection would have told them something was wrong. This is absurd and they are scam artist and the mechanics are not properly trained and the service advisors are not trained properly either. Shame on newins ford. Take your business somewhere else trust me when I tell you that because no one should be treated like that especially over something so small multi billon dollar corporation that won't approve a " 1300.00 " job that cost them 200.00 but they mark it up so they can get there bonus. And good luck with Eric his voice mail is full and he never takes a phone call. More

Great sales person Last Thursday I arrived at Newins Bayshore Ford and met with Matthew Brooks one of the salesmen at this dealership. This man was knowledgeable, courte Last Thursday I arrived at Newins Bayshore Ford and met with Matthew Brooks one of the salesmen at this dealership. This man was knowledgeable, courteous, and very professional. He worked tirelessly to take care of my needs , and put in a long day of helping me trade out of my current pickup and into my new pickup which is a lease. The whole deal went very well and I would definitely recommend this salesperson and Newins again to anyone. Patrick Gallagher 631-467-6614 More

Love My Focus I have had my 2012 Focus for 2 years now. It is a pleasure to drive from high gas mileage to a quiet ride. Newins has been relatively above average fr I have had my 2012 Focus for 2 years now. It is a pleasure to drive from high gas mileage to a quiet ride. Newins has been relatively above average from most other dealerships I have personally dealt with over the years. I am looking forward to a long relationship with them. More

new tires, trans-flush , etc Eric was very helpful in the proscess of my service with Newins. I would recommend them. They did a first rate job and hitting all the points necessar Eric was very helpful in the proscess of my service with Newins. I would recommend them. They did a first rate job and hitting all the points necessary for my '09 Milan. More

When I go to newins bay shoor ford it is like visiting family. Everything is always explained by Eric before and after each visit. Prices are good and the staff is amazing. I would recommend to anyone. family. Everything is always explained by Eric before and after each visit. Prices are good and the staff is amazing. I would recommend to anyone. More

I was in Long Island for business i have never been there before I took my 2013 ford edge in for minor service 17,000 mile they told me there is a ford coupon on the internet that would save me money Eric we before I took my 2013 ford edge in for minor service 17,000 mile they told me there is a ford coupon on the internet that would save me money Eric went online and printed it and saved me about $20.00 I was treated with respect and like I have been a customer forever, I live 2 hours away and they know I most likely wont be a regular customer but they made me feel like a family member. I recommend them for any ford service More

He was very helpful to select to car that I need according my financial situation thanks Eric Stickney. I would recommend this dealer very professionals. according my financial situation thanks Eric Stickney. I would recommend this dealer very professionals. More