Newburgh Toyota

Please let Eduardo Ortiz and Mike Smith know that I did try to post a review and I don’t think it posted. Kept coming back to the same page with my previous comments. Then again perhaps it sent the same th try to post a review and I don’t think it posted. Kept coming back to the same page with my previous comments. Then again perhaps it sent the same thing several times. But want to let Toyota know they work to make the customer happy. Especially Mr. Ortiz, he was always friendly right from the start when his computer started to act up...he didn’t get upset. He spent most of the day with me, and was professional and courteous the entire time. Even was concerned that I was able to eat. Below is my earlier message: Just purchased my first new car. Mr. Ortiz called me Monday to see if I was interested in selling my vehicle. Had considered it several times before and the next day was having a new muffler system installed so decided to talk to Mr Ortiz after my visit. Although the repair didnt take as long as expected, did return to his office a bit later that morning and we talked about different vehicles. Mr. Ortiz was very nice and not pushy like other salesmen I dealt with in the past. He took the time to explain several vehicles that I could be interested in, went for a test drive and chose the Corolla. Can't believe I was able to drive the vehicle home the same day!! Mr Ortiz was very professional and really seemed to care that I would be a satisfied customer. I also worked the financing with Mike Smith who also was very courteous and explained details of making this major purchase. My thanks go out to both Ed and Mike. I believe they have sold me a vehicle that will give me peace of mind for quite a long time. Thanks so much. I will highly recommend you to my friends. Linda More

easy transaction. fair trade-in; quick; test drove on my usual route to work was longer than most. only thing I'd wish for would be they'd accept personal checks. usual route to work was longer than most. only thing I'd wish for would be they'd accept personal checks. More

I would like to say that you have a valued employee in Mr. Eduardo Ortiz. He help me out twice in 3 days. He is a pleasure to work with as well as very knowledgeable. He is always on top of any situation Mr. Eduardo Ortiz. He help me out twice in 3 days. He is a pleasure to work with as well as very knowledgeable. He is always on top of any situation and rises to any challenge. I thank you for the great purchasing experience. I will be sure and tell my friends and family to go to Mr. Ortiz for their future automobile purchases. I would also like to mention Mike Smith for all his help as well. He also deserves praise on everything he did for me as well. Please let them know that I am forever appreciative for all they have done to make sure my experience went smoothly as possible. Best wishes and regards to them and everyone at Newburgh Toyota. Peter Scandalis More

I went for service for my 09 Highlander. I met Eduardo Ortiz (Eddie) and he suggested we take a look at the value of my Highlander. It turns out that a useed Highlander has alot of value and it was discov Ortiz (Eddie) and he suggested we take a look at the value of my Highlander. It turns out that a useed Highlander has alot of value and it was discovered that I could get a 2012 new Highlander for less $ in monthly payments then I was currently paying. However I really needed a used Corolla as a commuting car. It turned out that they gave me a great deal if I bought both cars. So I ended up with two cars and saved thousands. I have purchased many cars in my life and I can easily say that Eddie was the nicest most competent salesman I ever delt with. Any questions or concerns were delt with immediatly and with a smile. Without hesitation, if you need to buy a car go see Eduardo Ortiz, you will be happy you did. More

I came to Newbugh Toyota on 10/6/09 my 84th birthday. It I came to Newbugh Toyota on 10/6/09 my 84th birthday. It was the best present I ever got. Car was purchased elswhere. This year my second hand car I came to Newbugh Toyota on 10/6/09 my 84th birthday. It was the best present I ever got. Car was purchased elswhere. This year my second hand car had enough. My son and his wife and I went to "look" for a replacement. John Casey couldn't have been more helpful or courteous. All questions were handled quickly and with much patience. We felt we had met someone who really wanted the customer to be satisfied. This will be the last car for me and it is absolutely fantastic. We already recommend Newburgh Toyota to others. Many thanks to John and Mike. More

I have dealt with this Toyota dealership for over 30 years. I keep coming back because the sales and finance people are extremely knowledgeable, courteous and always willing to go the extra mile to mak years. I keep coming back because the sales and finance people are extremely knowledgeable, courteous and always willing to go the extra mile to make the sale as attractive to me as possible. Eduardo, Frank and Mike have continued this tradition with the 2012 Camry that I purchased today. Eduardo had a great deal of knowledge and patience and was very understanding of my needs. He is a wonderful salesman. Frank was extremely good while working out the numbers with me to close the deal at a price that I could live with. Mike went out of his way to obtain the best possible financing for me. The service department personnel also are always very courteous, efficient and knowledgeable. All in all, I will continue to return to Toyota in New Windsor, as long as the high quality of all of the personnel in this dealership remains as good as it has been to date. More

My experience in buying my third certified Toyota from Newburgh Toyota has been the usual positive experience I've had each time. It was a very comfortable experience and I truly love the Toyota dependabi Newburgh Toyota has been the usual positive experience I've had each time. It was a very comfortable experience and I truly love the Toyota dependability of engine, comfort and ease of driving. i would highly recommend yur dealership. More

Chris DeThomas was pleasant, friendly, knowlegable and helpful. Chris was never pushy but always on top of the process. His suggestionn to put in leather worked with my budget and it looks great. Thanks helpful. Chris was never pushy but always on top of the process. His suggestionn to put in leather worked with my budget and it looks great. Thanks Chris I'm real Happy with the car. ChrisFern More

from the phone contact and information from kristin regarding the lease prepayment waiver program to the service of john casey in procuring our new lease, the staff at newburgh toyota was professional, regarding the lease prepayment waiver program to the service of john casey in procuring our new lease, the staff at newburgh toyota was professional, courteous and friendly all the way. we are very happy with the service at this dealership and will continue to have our vehicles serviced in your service dept. More

The experience was very enjoyable. Mitch was very personable, focused on customer service,and easy to deal with. I would also like to say the gentleman who handled the financing and paperwork was a p personable, focused on customer service,and easy to deal with. I would also like to say the gentleman who handled the financing and paperwork was a pleasure to work with as well. He was not overbearing or pushy. I left with my new Prius very satisfied. More