Newburgh Toyota

Extremely professional as well as efficient! Our whole Toyota experience was wonderful from the test drive and facts to the financial end of it. Both Manny and Randy well very knowledgeable , fri Our whole Toyota experience was wonderful from the test drive and facts to the financial end of it. Both Manny and Randy well very knowledgeable , friendly and made the whole process very enjoyable. More

Love them! Very easy to work with. This is probably the 10th car I've bought from this team. There're recommendations definitely show they know their products an Very easy to work with. This is probably the 10th car I've bought from this team. There're recommendations definitely show they know their products and how to listen to my needs More

Very good experience Seth was very helpful and made the difference in purchasing the vehicle, his efforts were much appreciated. I would recommend purchasing from this de Seth was very helpful and made the difference in purchasing the vehicle, his efforts were much appreciated. I would recommend purchasing from this dealership. It was a positive experience. More

Thank you to Nelson for making this an easy experience. I appreciate the attention you gave to both me and my sister Aimee. Thanks again. to Nelson for making this an easy experience. I appreciate the attention you gave to both me and my sister Aimee. Thanks again. More

My Experience With Purchase of New Leased Vehicle I was not impressed with greeter upon entering Newburgh Toyota however, my Salesman Jabral Torres was and is an individual who exudes quality and trus I was not impressed with greeter upon entering Newburgh Toyota however, my Salesman Jabral Torres was and is an individual who exudes quality and trust. He confided his time on the job was short which unnecessarily was reiterated by Tom Dillon who I understood to be not only in Sales but Finance as well. Because of Jabral I leased my second Toyota and my third leased vehicle. I found Jabral to be very well spoken and knowledgeable. He was not pushy or assuming. Truly a gentleman in speech, manners and appearance. The day of acquisition went smoothly until I was to take possession and met with Finance. Confusion abounded which I attributed to more persons being involved in the transaction other than Jabral and Mr. Velez. After a great experience with my Salesman the final process of acquisition was time consuming and at times frustrating to me. I wish Jabral Torres a wonderful future as he is deserving and he is without doubt an asset to Newburgh Toyota Scion. More

Newburgh Toyota All the staff at the dealership were very helpful. The salesman was very knowledgeable and patient with us. I feel like we were treated fairly. All the staff at the dealership were very helpful. The salesman was very knowledgeable and patient with us. I feel like we were treated fairly. More

Incredible Teamwork, great promises that were fulfilled I originally was buying a car from a different Toyota dealership, and contacted Newburgh Toyota to see if they could give me a competitive price. From I originally was buying a car from a different Toyota dealership, and contacted Newburgh Toyota to see if they could give me a competitive price. From the 5 dealers I contacted, Newburgh came in the lowest. I decided to ask if my current dealer could match the low price, and they could. Since they had put in the original work of showing us the car (New 2016 Rav4 Hybrid XLE) and because they were much closer than Newburgh to our home, we decided to go with the original dealer. We then proceeded to have one of the worst buying experiences of our life. Riddled with communication problems, catching them in several flat out lies, and very poor explanations for non-sensical policies, we actually requested a refund for our $2,000 down payment (it was that bad, to pull out that far into the process). I contacted Newburgh to see if they still had the same car available. They did, and they said would honor the original price they quoted (even though the promotional price they quoted had expired). Every step of the way after that was in total contrast to my first experience. We had 3 individuals looped into a conversation so that there was always someone in the office that was available to give us answers when we needed them, and they made effective and complete (and transparent) communication look easy. They factored in a fee they had forgotten in the original quote and adjusted the dealer discount to ensure the original quote was still maintained. They made sure every piece of information and requirement was in order so that when we finally arrived in person (everything to this point was done remotely) we completed payment and purchased the car in hardly any time at all. However, they were in no rush to get us out (even though it was close to closing time and we were 20 minutes late for our appointment. Megan Higgins, who had already provided stellar service, was totally personable, thorough, detailed, and excited to walk us through our new car. She complied with special requests without batting an eye, and my wife actually spontaneously hugged her at the end of the conversation. I was impressed how the whole process and everyone we touched at the dealership were part of one seamless process, and how they always kept every promise and statement they made from start to finish. Thank you so much for an incredible experience, and for making buying a new car as easy as it ought to be!! More

SHE IS THE GREATEST She gave us a good deal and I can tell that she likes her job and she likes to work. I feel like she should get promoted because if it weren't for her She gave us a good deal and I can tell that she likes her job and she likes to work. I feel like she should get promoted because if it weren't for her, we wouldn't have the truck of my husbands dreams. He's enjoying it and so am I. She is so nice and polite. I personally think she is very nice,polite, and a hard worker. We have a beautiful truck and it's all thanks to her. Hope this helps her get promoted or even Toyota for being AWESOME!!! Thank you so much and have a wonderful day. 😁Is a pleasure make business with you and if I ever go back again I will one her to help us again 🙊 we definitely recommend more friends to make business with you guys More

Five star service, Nelson was awesome. Recently purchased my 2nd new Toyota Land Cruiser. Nelson was a pleasure to work with. Retuned all phone calls promptly and professionally. Would d Recently purchased my 2nd new Toyota Land Cruiser. Nelson was a pleasure to work with. Retuned all phone calls promptly and professionally. Would do business with Nelson again when the need arises. More

Just purchased my 5th toyota I have purchased 5 toyotas from Eddie at newburgh Toyota! He is honest and cares about his customers!!! I highly recommend Eddie and the team at Newbu I have purchased 5 toyotas from Eddie at newburgh Toyota! He is honest and cares about his customers!!! I highly recommend Eddie and the team at Newburgh Toyot! More