
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
We had a good idea of what we wanted when we went having researched through consumer reports. Nick helped us get exactly what we wanted for a price that was right on line with what consumer reports quoted researched through consumer reports. Nick helped us get exactly what we wanted for a price that was right on line with what consumer reports quoted as best price. He was patient with me as this was my very first new car, answered all our questions and at no time did we feel pressured to do anything we were unsure of. He even got us a better interest rate! More
This new Venza was my second new vehicle purchase from Newbold. I worked with Nick Erlinger who provided me with excellent service from the first time I visited the showroom in Jan 2011 until July when I Newbold. I worked with Nick Erlinger who provided me with excellent service from the first time I visited the showroom in Jan 2011 until July when I made my purchase. He has contacted me several time since to ensure that I am fully satisfied with my Venza and have followed up on some additional items. He was great to work with. He was always available via phone and in person. He always either had answers to my questions or found them. The vehicle I wanted was not readily available but he was able to locate one and get it to me. I could have gone to St. Louis for my purchase but I chose Newbold again because of Nick Erlinger. More
They were very helpful and working with us getting the car that we were interested in and the price that we wanted to pay for the car. It took a couple of times going back and forth, but at the end of th car that we were interested in and the price that we wanted to pay for the car. It took a couple of times going back and forth, but at the end of the day we were very happy the outcome. More
everyone was so very helpful and pleasent we were pleased with the job they did from the salesperson to the finance department thank you the daniels with the job they did from the salesperson to the finance department thank you the daniels More
The Toyota Corrolla we purchased is the second vehicle we bought from Newbold Toyota. We could have bought our car at any number of dealers closer to our home. But, we came back to NewBold for two reasons. bought from Newbold Toyota. We could have bought our car at any number of dealers closer to our home. But, we came back to NewBold for two reasons. First, because of the high quality of the 2007 4Runner Limited and second because of the knowledgeable and honest approach by our salesman, Terry Oliver. He isn't a pressure salesman. I've walked out of dealers in the past because of it. In both sales Terry took time with us. Overall, we felt that he did the best he could do for us and for his employer. My wife and I have been well satisfied with our experience at Newbold. Mr Oliver is certinaly part of that satisfaction. Terry is a super fan of the Toyota product he sells. I've come away confident that the vehicle's we have purchased will hold up to the many years, and many miles I expect to put on them. I have Terrys cell phone number in my personal phone and he has mine. He checks in on us asking how the 4Runner is doing and fills me in on things going on with Toyota. When I rent vehicles for work now, I request Toyota vehicles. I've met one of the Newbold family members on a return for oil change visit. Terry made sure that of that. She thanked me for our business. I appreciate being appreciated. More
We were pleased with the service we received from this dealer. The staff were all friendly and seemed eager to be of assistance. Our sales representative has been good to work with on followup. dealer. The staff were all friendly and seemed eager to be of assistance. Our sales representative has been good to work with on followup. More
The whole experience with Newbold Toyota was fantastic.....Paula was very friendly and helpful and addressed all of our questions professionally and courteously.....this was our second car purch fantastic.....Paula was very friendly and helpful and addressed all of our questions professionally and courteously.....this was our second car purchase from them, and I am quite sure we will go back. Newbold makes car buying and trading a car a quality experience! More
Our experience with Paula was great, she explained everything in detail and even washed our car herself, so we could leave faster. She was very friendly and helpful. everything in detail and even washed our car herself, so we could leave faster. She was very friendly and helpful. More
Pleasant experience with all the personnel I talked with. Chip was courteous and very informative; answered all the questions I had. He was attentive and willing to please. I have been a customer of New Chip was courteous and very informative; answered all the questions I had. He was attentive and willing to please. I have been a customer of Newbold Toyota for several years. I have never had a negative experience and have always been treated couteously. More
I used to dread the car buying experience until I went to Newbold Toyota where I just bought a 2011 Toyota Camry. It was the best experience I have ever had buying a new car! I am 58 years old and have bou Newbold Toyota where I just bought a 2011 Toyota Camry. It was the best experience I have ever had buying a new car! I am 58 years old and have bought many cars in my life. The salesman was fantastic! He drove all the way from O'Fallon to Edwardsville to pick me up at Enterprise Leasing. He even drove me to my house to get my car title. I was so impressed with his willingness to go the "extra mile." Then I could not believe the great deal that I got on my car (0% financing). You can't get a better deal than that. The finance manager was also very helpful in explaining the numbers and the advantage of the maintenance plan. If I take my car in for service I get a rental car to drive. How great is that? I also get free oil changes and tire rotations. You have got to give this dealership a try. I promise that you will not be disappointed! More