Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Good deal Man has car buying changed. My initial review isn't good. When I buy a car I shouldn't have to go look for a salesman. I stood out by the vehicle I Man has car buying changed. My initial review isn't good. When I buy a car I shouldn't have to go look for a salesman. I stood out by the vehicle I was interested in for over 30 min 3 separate times. The vehicle was in the front of the lot easily seen from inside the sales center. Finally had to go in and get someone. From their everything went well. More
Only place to buy a vegicle They made it so easy to buy a car. Always great service. Nick and Steve are great to work with. Very helpful. I won’t buy a vehicle anywhere el They made it so easy to buy a car. Always great service. Nick and Steve are great to work with. Very helpful. I won’t buy a vehicle anywhere else. More
New car purchase Amanda was great to work with, and found us the car that we were looking for. If a new car is what you are looking for, go see Amanda. Amanda was great to work with, and found us the car that we were looking for. If a new car is what you are looking for, go see Amanda. More
I travel 2 plus hours! I love the way that we are treated at Newbold Toyota. I have bought 4 cars from them and travel over two hours to this dealership! I wouldn't do it I love the way that we are treated at Newbold Toyota. I have bought 4 cars from them and travel over two hours to this dealership! I wouldn't do it if it wasn't worth it. More
Floor mats Only one issue. Agreed on a purchase price on 7-24-19. When I picked up the car the next day the salesman informed me that Newbold never includes ca Only one issue. Agreed on a purchase price on 7-24-19. When I picked up the car the next day the salesman informed me that Newbold never includes car mats. I have always had car mats in a new car So if I wanted them I would have to pay $189.00 which I did. So I paid $189 more for the car than I had planned to. That is a neat trick that Newbold has to deceive the purchaser when he /she is comparing prices at other dealers. I really like my car and the salesman except I had to pay $189.00 more that I thought because of course I thought mats were included since no one said otherwise until the last minute. More
Been There! Done That! We have purchased several Toyota’s over the years. We have owned 8 before this purchase, so we have been to several dealerships in our time. This deal We have purchased several Toyota’s over the years. We have owned 8 before this purchase, so we have been to several dealerships in our time. This dealership offers the most important characteristic for success—honest approach. The salesmen were friendly even when not their customer. Every aspect of the car was demonstrated and explained thoroughly. All questions answered straightforwardly. When we left the dealership we felt satisfied that we made a good purchase. Our friend , Ray Muzzarelli purchased a car and was so pleased that he recommended this dealership & we were just aa pleased. More
very enjoyable experience We have purchased cars here before and this purchase experience was no different. We were treated well. We received a fair evaluation for our old car We have purchased cars here before and this purchase experience was no different. We were treated well. We received a fair evaluation for our old car and good price on the new car. More
bad experience enjoyed being there but wasn't offered any welcoming to this new area, nothing was offered such as benefits, perks, etc. I asked to be helped to trans enjoyed being there but wasn't offered any welcoming to this new area, nothing was offered such as benefits, perks, etc. I asked to be helped to transfer my files from my previous home state and wasn't helped as I was expecting from my assigned advisor. More
excellent assistance We returned for suggested coating for the car and tinting for windows. Received help from Jeannine and Josh (answering questions). Jobs were complete We returned for suggested coating for the car and tinting for windows. Received help from Jeannine and Josh (answering questions). Jobs were completed before estimated time and shuttle service was a huge help. More
Used car purchase Josh went above and beyond in helping me with this purchase. Very interested in my needs and preferences. Worked with me on price. Great guy. Josh went above and beyond in helping me with this purchase. Very interested in my needs and preferences. Worked with me on price. Great guy. More