Newbold Toyota

everyone was excellent except for one person our salesman . I give them a rating of 99% for the people working their as they went out of their way to help us. and worked things out. I give them a rating of 99% for the people working their as they went out of their way to help us. and worked things out. More

Friendly low stress experience Buying a new car can sometimes be a bit stressful, but David Twigg and the folks at Newbold Toyota made it a friendly experience. Everyone was helpfu Buying a new car can sometimes be a bit stressful, but David Twigg and the folks at Newbold Toyota made it a friendly experience. Everyone was helpful and professional, that is why this is my third new car purchased at Newold. More

Repeat buyer Took 2003 Tundra in for repairs. Repairs were mounting up too high. Bought 2019 Tacoma instead. Have bought multiple vehicles with Nick as salesman. B Took 2003 Tundra in for repairs. Repairs were mounting up too high. Bought 2019 Tacoma instead. Have bought multiple vehicles with Nick as salesman. Brian, closing docs, was good. Paid $92 for estimate on repairs that would have been applied to repairs if I had done that. Think I should have been able to apply that to purchase of new vehicle instead? I don't know the name of employee in service dept. More

Excellent job On a scale to one and 10 of service and everything else with the dealership and the people that were there and the purchase of my new truck I would sa On a scale to one and 10 of service and everything else with the dealership and the people that were there and the purchase of my new truck I would say 100. I couldn’t be more happy with the truck and everything else so they did a good job up there at the Newbold in O’Fallon. Thank you Kevin Buchek More

Great buying experience Our salesman, Nick Erlinger was very personable and was knowledgeable about the Toyota Highlander we were interested in purchasing. Nick made the buyi Our salesman, Nick Erlinger was very personable and was knowledgeable about the Toyota Highlander we were interested in purchasing. Nick made the buying experience very positive without the salesman games played at other dealerships. Robert Kavran in Finance finalized the closing paperwork and explained all options available on extended warranties. Additionally Tim in the parts department was very helpful in picking out floor mats. Excellent team. More

Great experience! We had a great experience at Newbold Toyota. Amanda was so friendly and helpful. The car was just as described online and exactly what I wanted. The f We had a great experience at Newbold Toyota. Amanda was so friendly and helpful. The car was just as described online and exactly what I wanted. The finance department was timely and helpful and answered all of our questions. We are very happy with our car and would definitely recommend Newbold. More

Just ok I have bought many new cars over the last many years. Mostly from Segar Toyota because I had a friend who worked there, I have always left in my ne I have bought many new cars over the last many years. Mostly from Segar Toyota because I had a friend who worked there, I have always left in my new car with a full tank of gas, I was very disappointed as I left there and saw there was only a quarter of a tank. More

Great Experience AGAIN We just bought our second vehicle from this dealership and it was an awesome experience. We were able to work with the same salesperson and it was awe We just bought our second vehicle from this dealership and it was an awesome experience. We were able to work with the same salesperson and it was awesome! Highly recommend! More

Awesome I walked in and thought I wanted one car started writing up the deal, when my husband called and said get a Camry. They didn't get upset they dropped I walked in and thought I wanted one car started writing up the deal, when my husband called and said get a Camry. They didn't get upset they dropped everything and showed me my Camry. My husband works for Toyota so we had vouchers and extra things for them to do. They did it all with a smile on their face. My salesman was top notch. I have already told my friend where to go and what salesman to talk to. More

Great car buying experience! Newbold Toyota provided a great car buying experience! Since I had an appointment time set with Josh, the car I was interested in was already availab Newbold Toyota provided a great car buying experience! Since I had an appointment time set with Josh, the car I was interested in was already available for a test drive. I was happy with the purchase and because everything was explained so well by Brian the finance officer, the process was quick and easy. Thanks to both of them for making my day much easier plus I love the car!! More