Newbold Toyota
O'Fallon, IL
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I have to say this was the best buying experience I have had. Iv bought many many vehicles dealers over many years and new bold Toyota in ofallon Shiloh has the wonderful staff. I’d like to name three of th had. Iv bought many many vehicles dealers over many years and new bold Toyota in ofallon Shiloh has the wonderful staff. I’d like to name three of the staff off but honestly I whole building is warm and friendly and makes shopping for a vehicle very enjoyable More
I arrived early but was greeted immediately and I checked in for my scheduled service. Absolutely no waiting! The service rep was very friendly and accommodating and my service was completed quickly! Spe in for my scheduled service. Absolutely no waiting! The service rep was very friendly and accommodating and my service was completed quickly! Special note….i was told by another car service place that I needed tires so I ask them to check while doing the oil change! Even though they could have sold me tires, they said I could go longer and it wasn’t an immediate need! I appreciate their honesty! More
This was a difficult situation but this dealership did the best they could to get my vehicle drivable as soon as possible. I appreciate efforts made by all involved. the best they could to get my vehicle drivable as soon as possible. I appreciate efforts made by all involved. More
Newbold Toyota called me to inform me of a safety recall on my 2025 Tundra. They got my appointment set up immediately to get in the shop to correct the problem. Jonathan Hutchens, my service advisor explai on my 2025 Tundra. They got my appointment set up immediately to get in the shop to correct the problem. Jonathan Hutchens, my service advisor explained in detail the issue & how it would be resolved. He said it would take about 2 hours to complete the task. It was completed in that time frame. Jonathan was quite professional & also friendly. I’ve had several visits to Newbold and they are fantastic! I’m looking forward to continuing my relationship with them! More
Purchased multiple vehicles over the past few years here, they are always professional and easy to work with, would highly recommend them over anyone else in the area. they are always professional and easy to work with, would highly recommend them over anyone else in the area. More
I purchased my car from this dealership four years ago. I was very pleased with that process and have been happy with my routine maintenance service. I was very pleased with that process and have been happy with my routine maintenance service. More
By far this is a very good dealership! Bart did a great job finding me a car that's affordable and comfortable since I'm a large tall guy. The finance MGR was very outgoing and such a huge Bart did a great job finding me a car that's affordable and comfortable since I'm a large tall guy. The finance MGR was very outgoing and such a huge help explaining the warranties and financing, I would definitely recommend this dealership! Newbold is #1 for me! Ty very much Newbold! More






