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Newbold BMW

O'Fallon, IL

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299 Reviews

1283 Central Park Dr

O'Fallon, IL

62269

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299 Reviews of Newbold BMW

March 24, 2024

Rarely if ever do I write an on-line review, but a few weeks ago I encountered a company that deserves much praise, namely Newbold BMW of O’Fallon, IL, near St. Louis. For some time, I had been in the More

by Bill Campbell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Krick
February 17, 2024

Excellent customer service - their service department is amazing, we are very happy with our purchase! More

by chris.seniker75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Conner, Patrick Newbold
September 18, 2023

THIS DEALER HAS THE WORST CUSTOMER SERVICE I FEEL THEY ARE RACIST I WOULD NEVER RECOMMEND THEM TO ANYONE More

by deandrerbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A, Jake Whetsel
October 28, 2021

Dealership is great. The car sucked. Never had so many problems with a car before (including used ones). The steering was a problem from day one. All the unwanted and useless accessories that m More

by shodan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Holmes, Richard Grumley
May 13, 2021

I had never really considered buying a BMW, until I drove one and wow, there is a difference! Joe Krick was a no pressure salesman and easy to deal. He listened to what I wanted in financing terms and wor More

by Diana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Krick
May 13, 2021

After purchasing my first BMW, I met with Carlos to learn about all the technology. He provided the best explanation of the features. After driving it about a month, I needed to figure out a few more thin More

by Diana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Holmes
April 26, 2021

Very thourgh and knowledge staff. Made the process worth being a repeat customer. Highly recommended. They are a one-stop shop. Joe made it so easy and comfortable. More

by countrylivingisfine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Patrick Newbold
October 30, 2020

Braden came in on his day off to show me the vehicle. All the staff was laid back and helpful. Braden made me an expresso and we discussed the issues. They even made sure the vehicle I drove it was safe unti More

by Eric S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Devine, Braden Dyer
October 19, 2020

Joe Krick performed exceptionally well. No pressure sales, easy to deal with and made the buying experience enjoyable. He kept us informed along the process (had to order a vehicle) and there were no More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Krick
September 25, 2020

Practically the 3rd car we’ve purchased from Braden. The staff at New Bold BMW is always friendly and very knowledgeable. We will definitely be back for another purchase again. More

by David R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Dyer, Patrick Newbold
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