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488 Reviews of Newberg Jeep Ram - Service Center
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December 27, 2023
FAST, FRIENDLY AND EFFICIENT. GOT MY VEHICLE IN IN A TIMLEY MANNER, COMMUNICATED THROUGH OUT THE SERVICE AND DIDNT TRY ADDING ON UNNESSARY SERVICES. HONEST THROUGH AND THROUGH GOT MY VEHICLE IN IN A TIMLEY MANNER, COMMUNICATED THROUGH OUT THE SERVICE AND DIDNT TRY ADDING ON UNNESSARY SERVICES. HONEST THROUGH AND THROUGH More
by LSMITH38
Verified CustomerEmployees Worked With
December 27, 2023
Let's just say this, I have a dealership within 6 minutes of my house and I choose to go to Newberg Jeep Ram which is 3o minutes away. When you find folks that do it right, stick with them. of my house and I choose to go to Newberg Jeep Ram which is 3o minutes away. When you find folks that do it right, stick with them. More
by trevor.l.owens
Employees Worked With
December 26, 2023
Friendly employees. The lot and buildings are tidy and clean. The service was performed quickly, however, the car had oily hand prints on it when we picked it up. The lot and buildings are tidy and clean. The service was performed quickly, however, the car had oily hand prints on it when we picked it up. More
by EDSALLIA
Employees Worked With
December 24, 2023
They were helpful and advised services to work within my budget as well as being friendly budget as well as being friendly More
by kgorsuch1
Employees Worked With
December 23, 2023
At first, very kind and approachable. Did her job in trying to advise and include extra service. I declined the service and she typed up the paper. Signed and went on my way. Come to find Did her job in trying to advise and include extra service. I declined the service and she typed up the paper. Signed and went on my way. Come to find out they did the service I denied anyway. There was zero attempt to make this right and the sales manager even laughed on the phone and said "he signed it, he pays for it". Before Christmas this is a nasty trick. I even offered to meet half way and say we both made the mistake. There was never any attempt to make anything right, offer any discount or try and figure out a plan moving forward. All they care about is getting you in and out and any service they can add on. Not only was this disappointing that they lost a customer that day, but no one else I know buying a vehicle wants to buy from there either. In this difficult car selling market they fit the "typical used car sales" model. Watch out when you get service done there she's MAKE SURE you read through every tiny detail regardless of what you tell them. And find a way to document what you agree to. Buyer BEWARE! They will excuse this away and say that we were x y abd z but at the end of the day, there is a reason they lost multiple customers because of this. More
by Matt
December 23, 2023
Great service they always take care of my needs. Even if I’m late they still take me in to get my car serviced. Even if I’m late they still take me in to get my car serviced. More
by bfalk8118
Employees Worked With
December 18, 2023
15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! Brigitte is phenomenal! Very personable and friendly! Will be back! More
by bai.mills11
Employees Worked With
Other Employees :
Dan Forrest, Alyssa Brown
December 17, 2023
The staff are pleasant to work with and the work was done fairly quickly. Unfortunately the problem they initially fixed ( non working headlight ) doesn't work again. This is after only two days since they f fairly quickly. Unfortunately the problem they initially fixed ( non working headlight ) doesn't work again. This is after only two days since they fixed it. Very frustrating. More
by trailmanr
Employees Worked With
December 13, 2023
Always accommodating and nice to work with. Works with our individual needs/schedule and communicates effectively and efficiently. They also have appointments with very little wait needed which Works with our individual needs/schedule and communicates effectively and efficiently. They also have appointments with very little wait needed which is great. Only thing I wish was that they had a free rental or drop off service for full or multi-day repairs/maintenance. More
by erinsaver
Employees Worked With
