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Neil Huffman Chevrolet Buick GMC
Frankfort, KY
102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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102 Reviews of Neil Huffman Chevrolet Buick GMC
July 21, 2019
Great They work hard to get me the truck I wanted and very friendly and fast service I love my new truck highly satisfied thanks so much They work hard to get me the truck I wanted and very friendly and fast service I love my new truck highly satisfied thanks so much More
by Timgrace51172
Employees Worked With
Tony Schmidt Elijah Harley
July 11, 2019
Great New Car Searching for a new vehicle and found a great one here. Friendly and professional staff helped us through the entire process. Sales rep Dylan was pati Searching for a new vehicle and found a great one here. Friendly and professional staff helped us through the entire process. Sales rep Dylan was patient with us and didn't try to push us on anything we didn't want. More
by CAL6849
Employees Worked With
Dylan , Neil Huffman
July 06, 2019
Tell you anything to make a sale Bought a 2013 Escalade ESV,,, took family on a trip the next day, immediately metal to metal on the brakes on the way back. It took them 2 months to g Bought a 2013 Escalade ESV,,, took family on a trip the next day, immediately metal to metal on the brakes on the way back. It took them 2 months to get my title,,shortly after I get my title the lifters go out costing me 1800. Mechanic told me they put the wrong oil in it,,wasnt even dexo which is required by GM. I then find out that its been in an accent after going through documents they quickly had me sign,,they told me it was completely clean and free of accidents. I trust their reputation as a dealer and took their word. Big mistake folks. Im currently trying to reach one of the owners to resolve this. More
by Rob
Employees Worked With
Cody ,, sales manager and Ryan in sales
July 02, 2019
Employees are always professional, efficient, and sincere. The Service Manager is never too busy to help you and to ensure your needs are taken care of to your complete satisfaction. In addition, the Service W The Service Manager is never too busy to help you and to ensure your needs are taken care of to your complete satisfaction. In addition, the Service Writer (young lady) is also totally efficient in serving customers. I bought a car there a year ago and have been totally satisfied with my service. More
by Ky Colonel 1
Employees Worked With
Sorry I don't remember their names.
June 30, 2019
New vehicle purchase The maintenance department worked with me on repairs on my old vehicle and I decided to purchase a new vehicle that had warranty. Tony and the sales t The maintenance department worked with me on repairs on my old vehicle and I decided to purchase a new vehicle that had warranty. Tony and the sales team worked to make that happen for me. More
by Debra110
Employees Worked With
Tony, Michael and Scotty, Neil Huffman
June 10, 2019
Excellent Customer Service My new dealership to do business with in the future. I will purchase in the future from Neil Huffman. Thank You for a great buying experience. My new dealership to do business with in the future. I will purchase in the future from Neil Huffman. Thank You for a great buying experience. More
by Kent W
Employees Worked With
RJ Barrett, Neil Huffman
June 02, 2019
Shopping Experience I was shopping for a new car online and came across Neil Huffman. I contacted them and started working with Michael Taylor. Michael was great to work I was shopping for a new car online and came across Neil Huffman. I contacted them and started working with Michael Taylor. Michael was great to work with. He found the car I wanted and was ready to transfer it quickly. Unfortunately my circumstances changed and I had to back away. Michael remained friendly throughout the process. I will be contacting him again when it's time to move forward. Great guy and dealership! More
by Eric0001
Employees Worked With
Micheal Taylor
May 27, 2019
replacement of trim under warranty I had lost a piece of body trim. I took it in for them to order the piece and scheduled a time to bring it in. It took about 1:15 to complete and was I had lost a piece of body trim. I took it in for them to order the piece and scheduled a time to bring it in. It took about 1:15 to complete and was done at no chard. More
by LTD
Employees Worked With
Bobby Toll
May 04, 2019
Fantastic Experience Marvin and the rest of the Neil Huffman team went out of their way to ensure that we were treated well and all of our needs were met. I highly reco Marvin and the rest of the Neil Huffman team went out of their way to ensure that we were treated well and all of our needs were met. I highly recommend this dealership, and we will be visiting them for our next purchase. More
by Brian80psu
Employees Worked With
Marvin, Cody, Toman
April 07, 2019
Service Emergency flat tire. Called that morning and they were able to get the tire delivered that afternoon. Waiting area was comfortable with Internet and c Emergency flat tire. Called that morning and they were able to get the tire delivered that afternoon. Waiting area was comfortable with Internet and complementary donuts and water. Thank you for your service. More
by Jammiegribble
Employees Worked With
Neil Huffman
