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Neessen Chevrolet Buick GMC Truck

Kingsville , TX

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267 Reviews

2007 S Us Highway 77 Bypass

Kingsville , TX

78363

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267 Reviews of Neessen Chevrolet Buick GMC Truck

May 16, 2018

Great experience All around great service from everyone involved. I was on a tight budget and time frame and they had everything ready to go when I arrived More

by jenn200526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Alaniz
May 15, 2018

Purchasing a 2018 camaro Salesman was very helpful when it came to purchasing the car, however My car wasnt detailed nor had gas in it even after I had asked. I was also not i More

by Lauren Orsak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Alaniz
May 16, 2018 -

Neessen Chevrolet Buick GMC Truck responded

Thank you for taking the time to leave a review but there are several things you wrote here that do not match with what we have record of happening. First, when your car was brought in for a detail, Joey told you that it was going to take an hour or more, but you declined to wait so Joey went and filled your car up with gas and also had all of the stickers removed from windows. You were completely okay with this at the time. Joey was very clear that he wanted to take care of your needs. Secondly, the vehicle was not “missing” a tire repair kit. The vehicle you purchased- whether new or used- comes with a place to house a tire repair kit but does not include the actual kit. Joey spoke to your dad, who actually purchased this vehicle, and your dad was okay with this and spoke to Joey about purchasing a repair kit through our parts department- which we are happy to help with. In response to receiving this review, Joey has spoken with your father because it is his name the purchase was under, and he was very happy with everything. We are happy to help you in any way going forward and please let us know if there are any further comments or questions. Enjoy your new ride!

May 15, 2018

Service Escalade I don’t know how I truly feel about the job performed I haven’t picked up my vehicle yet I’m hoping to be satisfied to say the least More

by SWEETROSEMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Calzada, Joe Bueno
May 15, 2018 -

Neessen Chevrolet Buick GMC Truck responded

We do hope you are completely satisfied. Please let us know if there is anything less than satisfactory so we can make your experience the best possible! We thank you for your business.

May 12, 2018

Visit to inspect potential automobiles to purchase. Found the automobiles that I was interested in on line and called the dealership. From my arrival to the completion of my purchase every employee I ha More

by David 1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lopez, Sarah Delgado, Lalo Galvan, Robert Tullos, Krystal Gonzalez
May 12, 2018

Great customer service Dave Did everything over the phone and email David found me financing i never had to go to the dealership David brought my new truck to me with the paper w More

by Chris76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
May 11, 2018

Sales Helpful and great service. Just want i was looking for.Will highly recommend your services and all personnel. Very satisfied in all. Thanks again for More

by Beliarivera71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names of employees i dealt with., Rocky Calzada
May 11, 2018

The Auto Butler The detail work done on our 2017 GMC Terrain was excellent. We recommend this dealership to all our friends and family.Thanks for a great job. More

by lucyloera1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bueno
May 11, 2018

Very nice saleman treated me very well. A very go dealership to work with ill recommend it to anybody in my fam...and friends and coworkers ....very ..very nice people thamks you ..!!. More

by alvarezalex907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Staff, Robert Tullos
May 10, 2018

Oil change Helpful, informative, and friendly, Was surprised with a free oil change, it was 5th. Time frame was right on. Coffee was great Will be back More

by Sarah s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bueno
May 10, 2018

Very nice and convenient. The dealer was very nice and made me feel comfortable about my new car. Overall I had a very good experience with this fantastic dealer More

by RyFlo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Castro
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