
Nate Wade Subaru
Salt Lake City, UT
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2,763 Reviews of Nate Wade Subaru
Nate Wade Subaru is excellent. Fast, friendly service. The service scheduler, the receptionist and other personnel were friendly and kind- answering my questions and concerns. As a Fast, friendly service. The service scheduler, the receptionist and other personnel were friendly and kind- answering my questions and concerns. As a 1st time customer new to SLC, I couldn’t be more impressed and pleased. Keep up the good work. Looking forward to another great experience at my next scheduled service appointment. Go Nate Wade! More
I visited this dealership this week, it was the worst car-buying experience of my entire life. From the moment I walked through the doors, I was greeted by a salesman who appeared more interested in meet car-buying experience of my entire life. From the moment I walked through the doors, I was greeted by a salesman who appeared more interested in meeting his daily impoliteness quota than in actually helping customers. He responded to my questions in a manner that made me feel like I was bothering him by being there. I tried to ignore his initial rudeness and proceeded to ask some questions about the cars on the lot. Not only did this salesman seem completely disinterested in providing any details, but he also rolled his eyes and scoffed at my questions. It was as if I was wasting his precious time (considering I booked an appointment and I didn't just walk in!). I tried to explain what I was looking for and my budget, but he couldn't be bothered to listen. He barely offered any information about the car's features or performance, and when I asked questions, he answered with short answers. Needless to say, I left this dealership feeling frustrated, disrespected, and totally unimpressed. I will never return to this dealership, and I strongly recommend anyone in search of a car to steer clear of this place. It's not worth subjecting yourself to such a rude and unprofessional dealership. I'll be taking my business elsewhere, where they actually value their customers. More
Nate Wade has a great service department - always fast, efficient, and friendly. The waiting area is a pleasure to visit. It is always clean and offers complementary snacks and beverages. efficient, and friendly. The waiting area is a pleasure to visit. It is always clean and offers complementary snacks and beverages. More
I could take my car other places to get service, but drive from Draper to service my car with Nate Wade. I have never had a bad experience there and never wait long either drive from Draper to service my car with Nate Wade. I have never had a bad experience there and never wait long either More
The staff is always very helpful and knowledgeable. The service department is very thorough. The waiting area is clean and comfortable. The entire staff is always an inspiration and a lesson on how to The service department is very thorough. The waiting area is clean and comfortable. The entire staff is always an inspiration and a lesson on how to treat people. Love this dealership More
Service agent was not helpful and combative when he misunderstood what I was asking and was shocked by his response. Did not listen to my questions. Did not go over any of the work done on my car. Afte misunderstood what I was asking and was shocked by his response. Did not listen to my questions. Did not go over any of the work done on my car. After I left they sent a video of someone walking around my car talking about it and they mentioned I had a nail in my tire. After having my car at the service for near 2 hours I now have to go back and spend more time to get this fixed because they failed to mention this problem while I was still there. I would suggest to avoid Johnny, maybe some of the other service agents are more helpful. More
Nate Wade Subaru made the process of buying my first car very easy! I didn’t feel pressured to buy a car that I didn’t want or couldn’t afford, and everything was fairly straightforward. They were also will very easy! I didn’t feel pressured to buy a car that I didn’t want or couldn’t afford, and everything was fairly straightforward. They were also willing to put my car on hold for me because I wasn’t able to buy it the same day. More
Did a good job with the oil change, didn't take long, but lost the cap to the valve stem when they rotated and checked the tires. Also failed to reset the oil change counter on the instrument settings. lost the cap to the valve stem when they rotated and checked the tires. Also failed to reset the oil change counter on the instrument settings. More