
Nash Auto
Costa Mesa, CA
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Go See Mo First of all and above all else if you are looking for an honest trustworthy and professional car dealership then you need not go anywhere else but Na First of all and above all else if you are looking for an honest trustworthy and professional car dealership then you need not go anywhere else but Nash Auto. Our experience with Mo at this dealership has been nothing short of extraordinary. We live 197 miles from this dealer and after spending months looking for a quality used vehicle and sifting through hundreds of ad's via all the known web sites like car gurus and such we found our perfect used car at this dealership and decided to roll the dice and take a trip to see if what we had found could really be true. From the moment we started speaking with Mo we were treated with courtesy and respect. A week after taking delivery of our vehicle our check engine light came on and we took the car to a local Audi mechanic where we live. The mechanic concluded the code was for a thermostat failure and so I contacted Mo and asked him why this was not found prior to our purchasing the car and then the next day he called us back and offered to help us out with the cost of the repair even though the car was sold and purchased by us without a warranty!!! I realize this sounds like a too good to be true story but I assure anyone that is reading this review that I was not asked to write this review nor am I making this up!! This "good faith"gesture by Nash Auto has not only insured Mo that he will now have all of our family's business but also speaks volumes as to the honesty and integrity of the Nash family itself and that they truly do care about their customers and are not just another used car store where they simply play the numbers game and then move on to the next sale. Again, do yourself a favor and go see Mo at Nash Auto and know that you will be told the truth and taken care of after the sale, it simply doesn't get any better than that when it comes to buying a car folks!!! BRAVO to everyone associated with this fabulous, HONEST and professional car dealership. More
Awesome experience What a great experience we had honestly we couldn’t be happier with Nash Auto, great place awesome customer service, JR was amazing helpful us to get What a great experience we had honestly we couldn’t be happier with Nash Auto, great place awesome customer service, JR was amazing helpful us to get financing and got us the best rate lower than what we got from our bank witch it was a huge surprise for us, we’re extremely happy with our vehicle the car looked like brand new when we picked it up JR went above and beyond don’t waste your time check these guys first before going anywhere else check their website they always have an amazing selection of cars and wide verity of model we’re definitely going back for our next car 👍👍👍 More
Bait and switch, don't trust the descriptions I contacted them first through their chat services about a car they had for sale to verify the features they posted were accurate. They confirmed a b I contacted them first through their chat services about a car they had for sale to verify the features they posted were accurate. They confirmed a back up camera on the car. I drove over an hour to get there to find out the car did not have navigation, premium sound or the back up camera as advertised. When I asked why it is misrepresented, Susie shrugged it off and asked me well, are you going to buy the car or not? Clearly she was completely OK with false advertisement to get you on the lot and has no customer service. I never got visibly upset and was a gentleman whole time. So there was no excuse for her attitude and behavior. I would be very cautious trusting anything they say about their vehicles and better yet simply avoid them at all costs. The sad thing is, I like the car and probably still would have purchased it if the customer service was not so bad. More
Honest and good customer services I had a great experience at Nash Auto, no pressure sales. Very informative and helpful. Disclosed all information, very straightforward. If you are lo I had a great experience at Nash Auto, no pressure sales. Very informative and helpful. Disclosed all information, very straightforward. If you are looking for a good deal. Come to Nash Auto. More
Amazing people and so very helpful. They where all super friendly and not pushy at all. The salesman I dealt with was MO Salah. they all great down to earth and reasonable people. They where all super friendly and not pushy at all. The salesman I dealt with was MO Salah. they all great down to earth and reasonable people. More
I have had experience with purchasing both new and used cars, and my experience with Nash Auto was on par with my experiences when purchasing a new luxury car. The best part of my story, I happen to buy a cars, and my experience with Nash Auto was on par with my experiences when purchasing a new luxury car. The best part of my story, I happen to buy a unique car that Nash auto doesn't usually sell... a vintage 1998, Chevy C1500 in mint mechanical condition and incredibly low mileage. They had on their lot beautiful Lexus, Toyotas and BMWs, and they treated me like I was purchasing one of those luxury cars. I have an emotional connection with old Chevy trucks and have been looking for the right one for me. This opportunity was one I couldn’t pass up and I am so glad I found it through Nash Auto! Not only was I taken care of in financing, they also did an incredible job on the work I requested as part of the negotiation of my purchase. Nash Auto went the extra mile and handled everything in a professional manner. I received updates during the work and the end result was superb. When I took delivery of the truck, it exceeded my expectations and Nash Auto made it look like it did when it rolled off the factory floor 13 years ago! Overall, the truck just looks amazing and I plan to keep it a very long time. Through the whole purchase experience I was treated with respect and also felt the negotiation of my purchase was very reasonable. I think nothing in this world is free, but there are some things that are intangible. The service with Eric Elmasry at Nash Auto is just that… if you want the boutique car buying experience, without the airs…feel comfortable, feel you were treated fairly, and leave knowing you have resources behind you if you ever need help with your newly purchased car…Nash Auto is your dealership. It is rare to find, so I highly recommend it and will be a repeat customer. More
Never did I imagine that purchasing a car could be such a positive experience. Never in my dreams did I think that I would walk through a dealership and think "wow" upon "wow" at the selection of cars and cu positive experience. Never in my dreams did I think that I would walk through a dealership and think "wow" upon "wow" at the selection of cars and customer service. Never did I think it was possible for me to be approved for financing with my credit. And there I was driving off the lot in a brand new Lexus IS250 that was not only equipped with navigation but in the perfect combination of white with black leather interior--my dream come true. And I owe all my thanks and sincere appreciation to Eric Elmasry and Nash Auto Dealership. Nash Auto is the hidden gem of dealerships in Orange County. It is a smaller, family owned dealership with a wide selection competitive to larger, chain dealerships. With this perfect coupling, you get top notch customer service and attention to detail while purchasing your ideal car. Prior to going to Nash Auto, I did extensive research to compare deals and prices, evaluate my old car's trade in value and check up on my credit. I was set on what car I wanted down to the colors and features so I crossed my fingers and hoped that it was just a matter of time before finding one within my price range. I scoured the internet every single day from Craigslist, AOL Auto, Carmax and Edmunds and found myself repeatedly led back to ads from Nash Auto. Although I never heard of Nash before, I am so glad I took the time to see what they were all about. Upon a quick walk through of the lot, I was impressed by the selection of cars including higher end luxury models and further surprised at the superb, competitive prices. It even made me reconsider my dream car! Of all the salesmen that I dealt with thus far, Eric Elmasry was the most polite, patient, low pressure and genuine of them all. As always I was wary of charming salesmen and did not want to be duped as a dumb, female buyer but Eric was straightforward from start to finish. Throughout the test drive, financing process and signing of papers, I was amazed by the ease of the car buying process compared to the horror dealership stories I've heard in the past. By the time I was signing my last papers, I was doing somersaults in my head and could barely hold in my excitement. With Eric's wow-worthy service and the great financing rate I received, I became the brand new owner of a shiny Lexus IS250. Without hesitation, I highly recommend visiting Nash Auto if you're looking for a new car. And in the case that you find the car of your dreams, make sure you holler at Eric to make it all a dream come true. THANK YOU NASH AUTO! :) More