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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,380 Reviews

1,380 Reviews of Napoli Indoor Kia - Service Center

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February 02, 2025

Service staff is friendly and all work was completed as needed within expected time frame. More

by doug.vantornhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
February 02, 2025

The best part of my experience was my Service Assistant, Marissa. She was so very helpful. The best. More

by LCANAPETTI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
February 01, 2025

As a kia customer they're taking good care of me and my care and I got my appointment very easy they're all very nice with customers More

by MARIEGETIENNE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Berit in the service department stayed right on top of an issue with my Sportage that could not be recreated in the shop. The technicians took the time to stick with it and found a couple of issues to correc More

by Krmkdough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Berit has GREAT communication skills, and Technician Michael test drove car w me...both were courteous, patient and informative. !
February 01, 2025

Napoli Kia in Milford CT did a good job with the recall services and addressing customer concerns. More

by sb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
January 31, 2025

It wasn’t too bad, even though it take longer and cause more than I expected More

by GARRY85WATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great service and very good customer service. Definitely would recommend to go for car services More

by AALEXIS0486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Dealership was easy to work with and did a wonderful job fixing my car, couldn’t be more satisfied. More

by Jay Maffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I am very pleased to take my Kia back to this dealership. Your service people are great, very friendly and accommodating, especially Courtney and Jennifer. They both are phenomenal. More

by JOEBRANCO1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
January 31, 2025

I was very happy with the service. Berit helped with scheduling my appointment at the earliest available date. She was also able to help me get my car key replaced and have it covered More

by CONTACT.SWATHIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
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