Back

Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,329 Reviews

1,329 Reviews of Napoli Indoor Kia - Service Center

Sort by
January 13, 2025

Great service and very helpful people , thank you Kia service department , I’ll see you at the next services More

by ABDULSANABRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Always happy and satisfied I love the staff and one of my favorite is Barrett I also love the communication they have with explaining any issues with my vehicle More

by mariam060804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barrett
January 13, 2025

Great customer service. Would definitely recommend. Turn around time for service was quick and on time. More

by PATRICIAHINDSWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Good dealership. I like how thorough they are. They sent me a video when working on my vehicle. More

by MEGHANJOHNSON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Wonderful first time experience - Organized, Knowledgeable, and Timely Manner. Would Definitely Return For My KIA K5 GT-Line Car Care More

by COACHAUGUSTINE3B9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Certainly wasn’t expecting a $470 bill for a 15,000mi general service appointment. One positive was that they said it would be about 2 hours and that was accurate. More

by Shannonknavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I was in Kia few times. Everything was good, polite and fast. Thank you so much. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Great service great customer service , The sales representatives are very professional and polite .they work with you. More

by ennio_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Jennifer is always kind and friendly and very attentive to her clients. She spends the time to make sure you understand everything and are satisfied before you leave. More

by DSEIX96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very responsive and professional to costumers On time with appointments and repairs very courteous and pro More

by ann.boynton19500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...