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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,328 Reviews

1,328 Reviews of Napoli Indoor Kia - Service Center

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January 31, 2025

I got my oil changed done very nice and quickly everyone was very helpful and nice More

by greenek99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Quick and easy service . Will recommend to others Blah blah blah blah blah blah blah More

by MAXRAABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
January 26, 2025

Excellent customer service. Car was fixed quickly and inexpensively. Am planning to do all my future service there. More

by stevez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney.
January 26, 2025

She is professional, thorough, quick and very friendly! Highly recommend to anyone! Kept me updated through the whole process More

by TITAROSIELLO
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Still have a clunk hear a clunking noise at almost every stop and I was told there was no noise. I was told my valve stem was leaking and again had to add air to my tire. So I paid $200 for nothing. Yay More

by sjp123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike Haverl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who looked at my car
January 24, 2025

Pleasant service call The customer service rep was very nice All in all good Thank yoi More

by bethastokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Very friendly and nice service. Everything goes smoothly and efficiently, and the scheduling is flexible. Thumbs up to good work and customer oriented mindset. More

by ZENGHO521
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I took my car in for the 60K mile service interval. It was simple to schedule on-line, the dealer personnel were thorough and friendly. I got a nice video of the service tech explaining what he had do More

by mbekech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berit
January 21, 2025

A quick service was rendered. Very polite staff. Well organized premises. I highly recommend this dealership. More

by coponadu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ostensen Berit
January 21, 2025

I been with them for 5 years so far no complaints until todaythank god good service More

by VIDROANTONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.