Napoli Indoor Kia - Service Center

Was kind of quick but was also 1. 5 hours they tried to get me out of pocket but that’s okay nice try 5 hours they tried to get me out of pocket but that’s okay nice try More

Asked at my last oil change if I could get help with fixing my headlight. Left 3 voicemails and got no help yet with a car issue I'm having. It’s been a month. fixing my headlight. Left 3 voicemails and got no help yet with a car issue I'm having. It’s been a month. More

It was very pleasant experience. The staff was nice while I was there waiting for my oil change and recalls. The staff was nice while I was there waiting for my oil change and recalls. More

Extremely satisfied, I called with a problem and within minutes they had the problem solved and within a day the car was fixed. Service advisor Marissa was Amazing. minutes they had the problem solved and within a day the car was fixed. Service advisor Marissa was Amazing. More

Everything went very well and my car was even done before I was expecting it to be done. I was expecting it to be done. More

I wish they had an express oil change option that is first come first serve with no appointment needed. first come first serve with no appointment needed. More

I called several times finally got through to a service person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. I caked several times and left a message. I finally called and spoke to the operator and she said I see them so I’ll transfer you over and no one answered. It took over a week for me to get someone to pick up the phone. Once I made contact it went pretty smoothly. I even tried calling sales department and as I thought someone picked up right away. So my issues were getting in touch with someone and getting a call back. More

Provided clear diagnosis of problem and what was required to make repair. Great communication during the process. to make repair. Great communication during the process. More

It was rushed and really expensive. 600.00 for the labor. Way to much geez 600.00 for the labor. Way to much geez More

From drop off, waiting for service to be done to completion ... everything was seamless. completion ... everything was seamless. More