Napoli Indoor Kia - Service Center

No giod brought my car there to have the oil changed they stripped all the studs on my tire and broke one of them and then they got the nerve to say to me do I wanna pay for them to fix one of the studs I ca stripped all the studs on my tire and broke one of them and then they got the nerve to say to me do I wanna pay for them to fix one of the studs I came there there was nothing wrong with my car. I get home because he put the studs on so tight. One of them broke in the back of the wheel and fell in the break and locked up on me. I asked for a refund for my oil change because I had to go out and buy all new studs for my car cause they were all stripped from the guy who used the impact gun trying to take my tire off. They never called me back. My husband and I left two messages. Nobody called me back actually it was associated who helped me the girl I don’t even More

Very good service. Jennifer R. is very professional and polite. Thank you very much again. Jennifer R. is very professional and polite. Thank you very much again. More

Job not done well,my issue with the alignment is worse ,I gave up ,thanks gave up ,thanks More

It was my first time been there I a new costomer I was vry please. vry please. More

Jennifer was very professional and my car was done within the time that they told me the time that they told me More

Yeah, the dealership is great. Good service but xxxx $100 for an oil change. What the xxxx Good service but xxxx $100 for an oil change. What the xxxx More

They didn't do tire rotation like they stated they were gonna do with the oil change an they took long. gonna do with the oil change an they took long. More

Great customer service! Always very helpful and answers all and any questions you may have Always very helpful and answers all and any questions you may have More

Very friendly and courteous staff. Service was fast and waiting area was very accommodating. My experience was very positive. Service was fast and waiting area was very accommodating. My experience was very positive. More

Very happy with the customer service department. All my questions were answered and accurate. Thanks! All my questions were answered and accurate. Thanks! More