Back

Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,524 Reviews

1,524 Reviews of Napoli Indoor Kia - Service Center

Sort by
May 08, 2025

Marissa always is on top of my car check ups and arranged for my shuttle ride back and forth to the dealership More

by MARMARPO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
May 08, 2025

PHENOMINAL, great service and very kind Very customer oriented, helpful and also very kind to the family! More

by Stephen.corbo
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
May 07, 2025

Good communication Good communication and feedback. Good customer service and videos to understand issues with vehicle More

by AMILJ007
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
May 07, 2025

The dealership provides a thorough overview of the work performed and follows up to ensure everything is still working as expected. More

by EMILIEKMEREL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Barrett
May 06, 2025

First in but still took over an hour. Too long and expensive. Jen is super sweet and very informative. More

by Nancyylynn2
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
May 06, 2025

Courtney helped me out and she was excellent. I was very happy with the service that I received . More

by KLANGE_06430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
May 06, 2025

She was very helpful and nice The dealership waiting room was also very clean Friendly More

by KLANGE_06430
Recommend Dealer
Yes
Employees Worked With
Courtney
May 05, 2025

Berit is so helpful and knowledgeable! I always enjoy bringing my car in to Napoli Kia. More

by ostensenkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berit Ostensen
May 05, 2025

Part was ordered on a Monday for delivery to the dealership the next day. I didn't schedule service until Thursday. I arrived for the appointment and was told (about 30 minutes later) that the part More

by avstock10
Recommend Dealer
Yes
Employees Worked With
Service and parts
May 04, 2025

They got my car right in an fixed it correctly and were able to find other noises and fix all at once More

by SPINOLAFAMILY
Recommend Dealer
Yes
Employees Worked With
Sarah