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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,344 Reviews

1,344 Reviews of Napoli Indoor Kia - Service Center

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November 21, 2024

Great communication and service. Courtney is awesome. She kept me in the loop from start to finish. More

by Esmeralda.0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Everything when smoothly, be there on time for your appointment and sit in the waiting room for your car, a text comes in your car is ready, great service. More

by SHEDENE2126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Did not honor advertised internet special pricing for service, Disappointed as I thought they were top notch before this More

by FREDTYNES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever books service
November 18, 2024

Vera from service department was great, she was very helpful and was able to deliver my car as promised. Hopefully no more issue. But great job and Thank you Vera. More

by Mikee0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vera
November 16, 2024

I have leased 3 suv vehicles and love them. Jen and Dave are great live them. Very nice people and lovrme my kia. More

by RMARMOLEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in sales great to work with.
November 14, 2024

Marissa was very helpful! 100% will return for service and would recommend to all Kia owners. More

by TAYLOR.SULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
November 14, 2024

I WOULD LIKE TO SAY THAT THE KIA DEALER ARE SECOND TO NONE I WOULD CHOOSE KIA HANDS DOWN ✋️ More

by Mark. Lyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the employees are top notch
November 14, 2024

Courtney was great in coordinating the service for my car. Also needed new brake pads and rotors. Everything worked out well. More

by RKEYES277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
November 13, 2024

Amazing service and friendly and helpful staff. Everything was done fast and I love the fact that they provided me with a video showing me everything about my car. Overall exceptional experience. More

by shardelnunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Always a great experience at Napoli Kia service. Jennifer Rios is exceptional! Very knowledgeable, efficient, friendly, welcoming and customer oriented. Got my car ready very quickly. Thank you ve More

by PBALJEVICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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