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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,344 Reviews

1,344 Reviews of Napoli Indoor Kia - Service Center

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December 06, 2024

We got off to a rough start when I purchased my car Salesman and service dept. happily things got better! More

by Judy lawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

My service process was so easy for the first visit with my new car. I was able to make my appointment with a QR code and I was in and out in less time than expected! More

by Broke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
December 05, 2024

Everything was was very professional ,mechanic was great doing the work that I needed ,will definitely pay another visit in the future More

by CSBILLUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

They got me in out in a very quick amount of time. . considering the service I was having done . Everyone was extremely courteous from the person who greeted me when I drove in with my car to the ser More

by Drayshawn7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

My experience withNapoli Kia is excellent I have no problems with the car and also the company. They are extremely nice people to deal with and my car is running perfect. More

by cislyn Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Everything was wonderful! The service was Amazing I’ve never been treated so well at a dealership before for service. Fabulous! More

by pattiwrkmsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

lack of communication with client on parts order and received and when parts were expected. mainly lack of communiation. More

by JCG169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Napoli dealer ship was amazing took care of my car engine and recalls with no issues or hassles don’t have any complaints about them they handled there business with my 2015 kia forte thanks a lot I really a More

by kelvinmera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit ostensen
November 24, 2024

Always a great experience at Napoli Kia service. Jennifer Rios is exceptional! Very knowledgeable, efficient, friendly, welcoming and customer oriented. Got my car ready very quickly. I would rate More

by PBALJEVICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Exceptional and courteous service by Jennifer and everyone that works there. I will continue to have them work on my cars. More

by stuartwalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Osu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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