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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,329 Reviews

1,329 Reviews of Napoli Indoor Kia - Service Center

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February 26, 2021

Customer Service is one of the reasons I visit Napoli for my car service. Friendliness is important, and I feel that every time I come in for service. Also, the lounge room is always very clean. Thank for More

by RAULEDPENA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cerbone, 5 stars
February 26, 2021

I thought the price was very high The worker Frank was very good and nice. He did do a bit of a discount but it was still more than I planned More

by cody50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
February 25, 2021

I always get treated very well here. They are very accurate on how long I will be there and they will drive me home if the wait is too long. More

by ABIGMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

I brought my car here a year ago. And tell you I don’t have a complaint and about these guys customer service is great. Service Department is great thank you guys so much I’m a happy customer More

by Reidlurina11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Frank is amazing.I always come to this dealership because of how he treats me,He’s professional and at the same time so funny.I always recommend my friends and family to go to frank if they need parts or ser More

by GALYN257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank from parts and service
February 24, 2021

The Napoli Kia service department is world class: very friendly, consultative, speedy and great quality work. I drive 40 minutes to use them when I could do it locally - because of the confidence I have More

by PAULJACOBSON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Very kind always smile and he take care of me very nice he understands very fest what i need and teach me how take care of car and good worker More

by ICETONG20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

I was very happy with service. Frank was very easy to talk with and explained any questions I had. Help me understand what's left on Warranty More

by MVIGLIONE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
February 22, 2021

Excellent customer service, on time and friendly. Definitely I will recommend Napoli Kia Staff are on top of everything Place is very clean and nice More

by DEBBIEARRIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2021

This is truly the best Kia dealership in the state. The service is impeccable and the people who work in the service department (specifically Frank, Ruben and Mike) are so pleasant and accommodating, I can More

by msusanpinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Ruben
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