Napoli Indoor Kia - Service Center

Two weeks in a row I got my wife’s cars oil change done and my cars oil change done. Scheduled an appointment both times and was there forever, don’t understand why they have appointments if they don’t mat and my cars oil change done. Scheduled an appointment both times and was there forever, don’t understand why they have appointments if they don’t matter and you still go first come first serve. 9:30 appt (left at 10:58) 9 an appt (left at 10:58) I just don’t understand More

Friendly staff, they always do an A+ job. Always an easy process! They know what they are doing and really care for their customers ~mike process! They know what they are doing and really care for their customers ~mike More

Very kind, helpful, quick, and thorough service. Waiting room is comfortable and clean. This was my first time here, and out of the 3 Kia dealerships I've been to in the state, this one was, by far, my favo room is comfortable and clean. This was my first time here, and out of the 3 Kia dealerships I've been to in the state, this one was, by far, my favorite. More

Was a hassle free visit. Everyone was polite and it was done in a timely manner. I was told I needed air filters and the price was too much for me to afford.I'm not sure why it would cost $240.00 to change done in a timely manner. I was told I needed air filters and the price was too much for me to afford.I'm not sure why it would cost $240.00 to change a couple of filters, so that is my only complaint. More

Very professional, good customer service. I was greeted right away. Clean customer lounge. Reasonable amount of time to wait for an oil change. Interior was clean. right away. Clean customer lounge. Reasonable amount of time to wait for an oil change. Interior was clean. More

I am a regular frequent flyer at this particular Kia facility I'm continually treated with courtesy and respect this last visit was no different facility I'm continually treated with courtesy and respect this last visit was no different More

Problem not resolved yet . vehicle rides poorly keep being told there is nothing wrong no engine lights on. Complaining about Problem since 1st oil change being told there is nothing wrong no engine lights on. Complaining about Problem since 1st oil change More

I love my new Kia forte5 and wanted the best for it. And the experience with my recent service visit made me very very happy. the experience with my recent service visit made me very very happy. More

Promptly greeted, with a smile. Quick turn around time, easy checkout. Great price. I drive from Norwalk to Napoli Kia for service. I'm always happy. easy checkout. Great price. I drive from Norwalk to Napoli Kia for service. I'm always happy. More

Frank C is truly the most helpful, informative and personable person! Will forever come to him for all my car questions!! Thank you for your help! personable person! Will forever come to him for all my car questions!! Thank you for your help! More