Napoli Indoor Kia - Service Center

I love the service at Napoli Kia. Even though I own a 2021 Palisade I trust the service department to work on my car more then the dealer I bought it from. Even though I own a 2021 Palisade I trust the service department to work on my car more then the dealer I bought it from. More

The whole experience was fast and easy. Checking in was easier than i thought it was going to be and they took great care of me. Checking in was easier than i thought it was going to be and they took great care of me. More

Great service! Everyone was great. Place was clean and also kids friendly. Appointment was made easily. Everyone was great. Place was clean and also kids friendly. Appointment was made easily. More

So far so good I haven’t had a bad experience with Napoli, I hope it continues that way Napoli, I hope it continues that way More

Best and well rounded dealer I’ve ever worked with, from their experts, well knowledgeable sales team, to their amazing service team!!! Specially Marissa at the service department…. And their management tea their experts, well knowledgeable sales team, to their amazing service team!!! Specially Marissa at the service department…. And their management team is a plus. Ashley!!!! Sal!! Shut!!! Even loan processor Mo!! More

Came here to say for my first time. From the moment I arrived t the moment I left it was all a great experience. Keep it up! From the moment I arrived t the moment I left it was all a great experience. Keep it up! More

Great dealership, very professional and helpful. Highly recommend for new or used cars. Great selection too Highly recommend for new or used cars. Great selection too More

Pleasant. it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words it was nice dealing with Napoli day took care of me in the waiting room and took care of my car in the service area I hope that is 15 words More

Pleasant staff, efficient service, clean environment. Always worth the visit to napoli. Appreciate their team Always worth the visit to napoli. Appreciate their team More

Responsive customer service, but the process of requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. requesting approval from Kia to cover work under warranty, and the associated rental car approval, took far too long. I was car-less for over a week. I’m also not happy with the vehicle overall now, needing a major replacement at such low mileage/usage - but that’s an issue with Kia not the dealer. I bought the car at this location. and until now (25K mi) it was ok. Kia covered this big expense this time but my warranty is expiring in 6 months and I’m not confident that this car will not be a headache at 50-60K mi and beyond. More