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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,524 Reviews

1,524 Reviews of Napoli Indoor Kia - Service Center

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May 13, 2025

We always appreciate the courteous, efficient service, as well as the video & explanation of the work performed by Courtney & the technicians - thanks! More

by Geibfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Esposito
May 13, 2025

Quick service, nice people, relaxed atmosphere, comfortable, communication is good and I love that you get video updates More

by gerard.kay87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

good service and very clean and professional customer care. I recommend you to check out their services. More

by senthilnathan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Excellent timely service on my Kia, The staff was friendly and informative. Highly recommend! I will be sending my KIA friends there More

by EYERISHCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
May 10, 2025

Everyone was very friendly. Came in for a recall and they did my oil changer last minute. They also did a full inspection and advised me of things I need to have worked on. More

by North
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Barrett is a very nice girl. But, the whole process has seemed unethical and disappointing so far. More

by MIKEFEDELL
Recommend Dealer
No
Employees Worked With
Barrett
May 09, 2025

Long wait time. No one able to confirm what charger was sold to me with the car. Told that there are things that they are still learning because the tech is new so m More

by jackrabbitarchery
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
May 09, 2025

Outstanding service and very clean and professional customer care. I recommend you to check out their services. More

by dbjames01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito and Mikayla Ramos
May 09, 2025

Always accommodating, I would recommend this dealership to any one. I really appreciate the friendly nature. More

by Deon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I think you are doing a good job so far, And I like the experience! More

by MIDERNSONDORCELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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