Napoli Indoor Kia - Service Center

Excellent service center . Always us. Extremely knowledgeable, friendly, class A establishment Napoli Kia is Very honest and I only bring my car for service to them !! Always us. Extremely knowledgeable, friendly, class A establishment Napoli Kia is Very honest and I only bring my car for service to them !! More

The staff was Polite service was fast description of work done was explain and easily understood. The price was what I expected done was explain and easily understood. The price was what I expected More

Great team very proactive job well done. They where great with helping me figure out what to do with my car when I got there They where great with helping me figure out what to do with my car when I got there More

Marissa was extremely nice, professional and answered all my questions. She is always extremely pleasant and courteous whenever I visit your dealership. She is a good egg. my questions. She is always extremely pleasant and courteous whenever I visit your dealership. She is a good egg. More

Rubin was very helpful with getting me in last minute for a tire concern, done same day as promised. a tire concern, done same day as promised. More

Worst experience with service and repairs I've ever had. .. tech diagnosis was a timing chain puts one in cost 3600 dollars and the vehicle doesn't run... told I needed a motor but couldn't give me a reason. .. tech diagnosis was a timing chain puts one in cost 3600 dollars and the vehicle doesn't run... told I needed a motor but couldn't give me a reason...yet I have the service report that the vehicle ran for a half hour tech took for a ride and the chair blew again... wrong diagnosis and big bill for a junk car and incompetent diagnosis More

Baret is the greatest always keep me inform. Had to bring car back and it was handled asap thank u again . Had to bring car back and it was handled asap thank u again . More

Excellent Cusotmer Service. Everytime I get My Car Serviced I'm Always Treated With Great Care Everytime I get My Car Serviced I'm Always Treated With Great Care More

Quick, accurate estimate, no hassle It felt like the dealership is well managed and knew what they were doing dealership is well managed and knew what they were doing More

Usually I get a video walkthrough of the multipoint inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I have driving assist and was told it would take 4 hours elsewhere. My car oil change, alignment and inspection took 3 hours. I got back the results of the alignment and one side is still red, but no one explained anything to me. Will continue to go to Firestone for my inspections and other maintenance. I also think I had a coupon for my oil change and forgot about it. Firestone would have automatically applied it for me without even asking. Everyone was nice but, service was mediocre. More