1,439 Reviews of Napoli Indoor Kia - Service Center
Excellent service as always. Car ready on time with all requested services performed. Knowledgeable and courteous service center employees. Car ready on time with all requested services performed. Knowledgeable and courteous service center employees. More
Asked at my last oil change if I could get help with fixing my headlight. Left 3 voicemails and got no help yet with a car issue I'm having. It’s been a month. fixing my headlight. Left 3 voicemails and got no help yet with a car issue I'm having. It’s been a month. More
Extremely satisfied, I called with a problem and within minutes they had the problem solved and within a day the car was fixed. Service advisor Marissa was Amazing. minutes they had the problem solved and within a day the car was fixed. Service advisor Marissa was Amazing. More
Everything went very well and my car was even done before I was expecting it to be done. I was expecting it to be done. More
I wish they had an express oil change option that is first come first serve with no appointment needed. first come first serve with no appointment needed. More
I called several times finally got through to a service person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. I caked several times and left a message. I finally called and spoke to the operator and she said I see them so I’ll transfer you over and no one answered. It took over a week for me to get someone to pick up the phone. Once I made contact it went pretty smoothly. I even tried calling sales department and as I thought someone picked up right away. So my issues were getting in touch with someone and getting a call back. More