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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,380 Reviews

1,380 Reviews of Napoli Indoor Kia - Service Center

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March 03, 2025

Thank you The car was clean, and received it back little long then , But it was Ok More

by SANDY.MANES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Very good service person Berit, service was done on time. Everyone at Kia are very professional. More

by CHRISTINEBARTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben and Berit
February 27, 2025

I had great communication with service, Communication was provided the whole time during the service. More

by cyrus_chyna77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Jennifer Rios is very kind and professional. She always keeps you up to date on the status of your vehicle. My vehicle was returned to me dirtier than it has given to KIA. There were grease More

by EVANRPOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

The dealership was very clean and everyone was very friendly. Dave helped my daughter buy a new car and he went above and beyond for us . More

by bonnieschell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

When purchasing a used car you have to accept some risk. The ultimate deal was fair, but the experience was long and arduous. I spent a total of 7 hours over three days in the process and due to fatigue aft More

by thjonesiii
Recommend Dealer
No
Employees Worked With
Warren in Sales
February 26, 2025

They ran on time and did great work. The office was very informative and pleasant to work with. More

by LCMAFFUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Great experience at Napoli. Everything went as expected and prices were correctly communicated. Will be returning More

by Mdorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

They do a good work that’s why I always go there Plus, you can watch the car through the video. I go no place but the dealer cause they know more about the car. More

by EDWINACOLON5A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Everyone was very friendly and kept me abreast of how things were going along with my vehicle. The dealership itself was very clean. More

by ROSELLI5222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert, both ladies who were worked last Saturday!!!
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