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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,611 Reviews

1,611 Reviews of Napoli Indoor Kia - Service Center

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July 01, 2025

Great team very proactive job well done. They where great with helping me figure out what to do with my car when I got there More

by Bovakira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Excellent Cusotmer Service. Everytime I get My Car Serviced I'm Always Treated With Great Care More

by yarisanchez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtney
June 29, 2025

Quick, accurate estimate, no hassle It felt like the dealership is well managed and knew what they were doing More

by Mike
Recommend Dealer
Yes
June 28, 2025

Usually I get a video walkthrough of the multipoint inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I More

by sea6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
June 27, 2025

She was very professional and efficient. Ensure that my needs were addressed. Was very attentive and engaged: she asked detailed questions about the service process, the problems with the ca More

by Kevinmorrison27
Recommend Dealer
Yes
Employees Worked With
Courtney
June 27, 2025

The first service on my new vehicle was performed in a timely and quality manner. More

by GARYVASTOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Friendly, great and efficient service when Kia Napoli took care of my flat last week! More

by DCM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

No issues it was quick . She was pleasant no issues with my visit Thank you More

by chrisie.matt
Recommend Dealer
Yes
Employees Worked With
Courtney
June 26, 2025

I love the service that I have gotten. The employees are very kind and helpful. More

by Jasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
June 26, 2025

The customer service agent Beret was very polite and courteous but most of all knowledgeable about the vehicle . She attended to all my needs and made very useful and wise decisions. Delivered vehicle i More

by ANTHONY.GIAIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beret
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