1,611 Reviews of Napoli Indoor Kia - Service Center
Great team very proactive job well done. They where great with helping me figure out what to do with my car when I got there They where great with helping me figure out what to do with my car when I got there More
Usually I get a video walkthrough of the multipoint inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I have driving assist and was told it would take 4 hours elsewhere. My car oil change, alignment and inspection took 3 hours. I got back the results of the alignment and one side is still red, but no one explained anything to me. Will continue to go to Firestone for my inspections and other maintenance. I also think I had a coupon for my oil change and forgot about it. Firestone would have automatically applied it for me without even asking. Everyone was nice but, service was mediocre. More
She was very professional and efficient. Ensure that my needs were addressed. Was very attentive and engaged: she asked detailed questions about the service process, the problems with the ca Ensure that my needs were addressed. Was very attentive and engaged: she asked detailed questions about the service process, the problems with the car, and the proposed solutions. She is very invested in understanding the mechanics of the situation. More
The first service on my new vehicle was performed in a timely and quality manner. timely and quality manner. More
Friendly, great and efficient service when Kia Napoli took care of my flat last week! took care of my flat last week! More
I love the service that I have gotten. The employees are very kind and helpful. The employees are very kind and helpful. More
The customer service agent Beret was very polite and courteous but most of all knowledgeable about the vehicle . She attended to all my needs and made very useful and wise decisions. Delivered vehicle i courteous but most of all knowledgeable about the vehicle . She attended to all my needs and made very useful and wise decisions. Delivered vehicle in a timely manner and insured I had transportation back n forth from the dealership. More