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Napoli Kia
Milford, CT
1,889 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,889 reviews
March 22, 2025
All the employees were very knowledgeable and professional They explained everything in detail and made me aware of what upcoming service will be required professional They explained everything in detail and made me aware of what upcoming service will be required More
by CEDRONEJL
Verified Customer
March 22, 2025
I appreciate Jennifer . . and Napoli service Thank you very much .. awesome job !!! Will come back for service !! Thanks !!! . and Napoli service Thank you very much .. awesome job !!! Will come back for service !! Thanks !!! More
by Liz
March 22, 2025
I had a great service. Very professional. They know what should be done for the car. Very professional. They know what should be done for the car. More
by akua0330
Employees Worked With
March 22, 2025
I worked w Marissa who did a great job in navigating me thru the car repair process. I had a significant amount of work done on my 2013 Kia Forte W/ 125k miles. She was a great help to me. I would have gi thru the car repair process. I had a significant amount of work done on my 2013 Kia Forte W/ 125k miles. She was a great help to me. I would have given 5 stars, but I was bummed by the car service. Thanks Marissa! P.S. LOVED the video! Very helpful. Good experience all around More
by SWANKYSHE
Employees Worked With
March 17, 2025
Overall, a good visit. Time frame for waiting for service to be completed was about 1 1/2 hr. Time frame for waiting for service to be completed was about 1 1/2 hr. More
by LOGAN.LOGIE01
March 15, 2025
Appointment time and service completed on time. Some delays getting into service due to lack of parking spaces. Too much space devoted to used and classic cars. Some delays getting into service due to lack of parking spaces. Too much space devoted to used and classic cars. More
by RHAMMARSTED
Employees Worked With
Warren Bailey assisted me getting info on a new Kia for my wife while I waited for service. Very helpful
March 14, 2025
I went to dealership just to learn about different options and test drive a car. I met with Juan and he was very helpful. I ended up getting a 2025 Sportage. I even was able to drive off the lot with options and test drive a car. I met with Juan and he was very helpful. I ended up getting a 2025 Sportage. I even was able to drive off the lot with it same day. I also had a great experience with the finance manager. Overall I was very happy with my experience. More
by redwon7806
Employees Worked With
Juan
March 14, 2025
They are always friendly. Service is always fast and the dealership is very comfortable. Always an excellent experience Service is always fast and the dealership is very comfortable. Always an excellent experience More
by rjreda1229
Employees Worked With
Berit in Service and Alex in sales
March 14, 2025
The service dept always gets the job done while keeping us as customers in the loop. We really like the videos the mechanics send before they get to work. Marissa in the office is an absolute gem:-) us as customers in the loop. We really like the videos the mechanics send before they get to work. Marissa in the office is an absolute gem:-) More
by STEPHANIEFIANS
Employees Worked With
Marissa
