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Napoli Kia
Milford, CT
2,012 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,012 reviews
May 30, 2025
Marissa, my service advisor, was extremely professional from start to finish. My car went into service for an oil change and she promptly texted me when it was ready. They even texted me a video of step by from start to finish. My car went into service for an oil change and she promptly texted me when it was ready. They even texted me a video of step by step walk through of the oil change. Very reputable! More
by JDEMANCHE
Verified Customer
May 29, 2025
The video of the mechanic’s check is awesome The people are also friendly. They walk customers to their car even in snow and rain… are also friendly. They walk customers to their car even in snow and rain… More
by J
May 26, 2025
Worst place ever sold me a car that I drove for one week and still paying for and it’s in maintenance for over three weeks no accommodations for a transport for to get all I’m earning is sorry I’m going to and still paying for and it’s in maintenance for over three weeks no accommodations for a transport for to get all I’m earning is sorry I’m going to take legal action for this incompetence from you guys . More
by jearome Hanshaw
Employees Worked With
Kai
May 23, 2025
Courtney was great, very helpful - especially since KIA had no solution for me - Courtney communicated all the options available to me and kept me updated daily. had no solution for me - Courtney communicated all the options available to me and kept me updated daily. More
by Pontiac
Employees Worked With
Courtney
May 23, 2025
Jen is awesome and the service is excellent. Jen is so professional and helpful and wonderful at her job. Jen is so professional and helpful and wonderful at her job. More
by sean.harr
Employees Worked With
May 23, 2025
Followed through on recall repair for fuel pump and drove me to work and back home. drove me to work and back home. More
by KUSHMANMEDIA
May 20, 2025
Everything went perfect from start to finish. Employees in department made it fast and efficient Employees in department made it fast and efficient More
by Salbo21
Employees Worked With
May 20, 2025
I have had a terrible time purchasing a car with the dealership and will never buy again. My car was never detailed when purchased! Too expensive for oil and my tires are not 32 lbs. 39, 37, and 38 from dealership and will never buy again. My car was never detailed when purchased! Too expensive for oil and my tires are not 32 lbs. 39, 37, and 38 from service that I just had. More
by Lizziejean30
