Napoli Kia

Courtney was the best! She’s extremely knowledgeable and explained everything so well. She has amazing customer service skills! She’s extremely knowledgeable and explained everything so well. She has amazing customer service skills! More

My experience was very disappointing. I received a solicitation for an oil change and multi point inspection in the mail and thought I would give them a try again since it was approximate I received a solicitation for an oil change and multi point inspection in the mail and thought I would give them a try again since it was approximately 8 years since I had service there. I had a SCHEDULED APPOINTMENT @ 7:30 AM and was therefore the 1st person there!! I was even there before the employees. That being said I should have been in and out of there in no time; especially since I requested NO tire rotation as the car had just gotten new brakes and a full alignment. Before I knew it there were 12 people sitting in the waiting area & people who came in after me were told they were finished . I was there for over 2 hours …. Never was there ANY COMMUNICATION verbal or via txt initiated by KIA ….. it was myself who was inquiring of such. Was told that a video of the inspection would be sent to me within a few minutes yet that never happened. Instead I had to return to the dealers approximately 2hrs later to request it AGAIN …. It was not an experience I would ever like to repeat, I love my 2007 Sedona and have maintained it very well through the years and will continue to do so …..unfortunately not at that dealership… As a business owner, single parent and caregiver for my mom … time is of the essence…. If I ever ran my business as such ….. I’d be out of business. What a shame ….. More

I used Kia ffot least 20 years and always have the best service . I naughtpte I used Kia Car for about 20 years and always get the best service best service . I naughtpte I used Kia Car for about 20 years and always get the best service More

It's good service and great Service and good people and great job 💯 and all the time It is Great great job 💯 and all the time It is Great More

It was convenient and everything was done quickly. It was really nice I could drop my car off and come back when I was done with work. Everyone was very nice also. It was really nice I could drop my car off and come back when I was done with work. Everyone was very nice also. More

Went for an oil change and recall fix. Checked my oil after they were done and it was a quart low. I brought it to there attention and they added oil. Check your oil lev el if you get an o Checked my oil after they were done and it was a quart low. I brought it to there attention and they added oil. Check your oil lev el if you get an oil change! I hope the recall fix was done correctly. More

Dave was an amazing sales person he made me feel welcome and like family. Quick and professional and helpful. Thanks Dave and Napoli Kia and like family. Quick and professional and helpful. Thanks Dave and Napoli Kia More

Had a great experience with the staff. They made sure to pay close attention to detail They made sure to pay close attention to detail More

Best dealership in Milford. Friendly staff that is always helpful. You can tell they are family owned - very caring Friendly staff that is always helpful. You can tell they are family owned - very caring More

Staff is very attentive and got me in and out at a reasonable time and the car I wanted. reasonable time and the car I wanted. More