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Napoli Kia
Milford, CT
1,889 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,889 reviews
Verified Customer
January 26, 2025
She is professional, thorough, quick and very friendly! Highly recommend to anyone! Kept me updated through the whole process Highly recommend to anyone! Kept me updated through the whole process More
by TITAROSIELLO
Employees Worked With
January 26, 2025
Still have a clunk hear a clunking noise at almost every stop and I was told there was no noise. I was told my valve stem was leaking and again had to add air to my tire. So I paid $200 for nothing. Yay stop and I was told there was no noise. I was told my valve stem was leaking and again had to add air to my tire. So I paid $200 for nothing. Yay More
by sjp123
Employees Worked With
Other Employees :
The technician who looked at my car
January 24, 2025
Pleasant service call The customer service rep was very nice All in all good Thank yoi nice All in all good Thank yoi More
by bethastokes
January 24, 2025
Very friendly and nice service. Everything goes smoothly and efficiently, and the scheduling is flexible. Thumbs up to good work and customer oriented mindset. Everything goes smoothly and efficiently, and the scheduling is flexible. Thumbs up to good work and customer oriented mindset. More
by ZENGHO521
Employees Worked With
January 21, 2025
I took my car in for the 60K mile service interval. It was simple to schedule on-line, the dealer personnel were thorough and friendly. I got a nice video of the service tech explaining what he had do It was simple to schedule on-line, the dealer personnel were thorough and friendly. I got a nice video of the service tech explaining what he had done and everything went smoothly. More
by mbekech
January 21, 2025
A very good dealer which is easy to communicate with and decisive in closing deals. decisive in closing deals. More
by rachelkuo0616
January 21, 2025
I been with them for 5 years so far no complaints until todaythank god good service todaythank god good service More
by VIDROANTONIO
January 20, 2025
Work performed as expected. There is one item I need to mention. I pride myself on keeping my car clean and shiny. When I got home from service, I noticed to my dismay, grea There is one item I need to mention. I pride myself on keeping my car clean and shiny. When I got home from service, I noticed to my dismay, greasy black fingerprints along the full edge of the hood. Wiping them off would have been appreciated. More
by gashe01
