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Napoli Kia
Milford, CT
1,748 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,748 reviews
January 22, 2021
Service was done as scheduled and suggested services offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! offered without pressure. Frank provided a very professional and friendly experience. I would recommend to family or friends. Thanks! More
by YAZMIN
Verified CustomerEmployees Worked With
Frank Cerbone
January 22, 2021
Jennifer Rios was an amazing, helpful employee! She made my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 my experience here the best. She was very knowledgeable about what she was doing as well. 10/10 More
by KYLIEK3303
January 22, 2021
I thought he was very friendly and honest with me. Didnt have to wait very long for the servicevrhat they did on my car. Highly recommend your place for business. Thank you! have to wait very long for the servicevrhat they did on my car. Highly recommend your place for business. Thank you! More
by debratrunkfield
Employees Worked With
January 21, 2021
Great experience. I was greeted immediately upon my arrival and kept informed as to the progress of the service on my vehicle. Clean, comfortable atmosphere and very friendly, helpful staff. arrival and kept informed as to the progress of the service on my vehicle. Clean, comfortable atmosphere and very friendly, helpful staff. More
by ty1122
Employees Worked With
Frank
January 21, 2021
Everything was clean, A Very nice woman greeted me!Went over everything with me.i wiill be back,And my car didn't have one finger print on it!! over everything with me.i wiill be back,And my car didn't have one finger print on it!! More
by PAULAGEEGEE1
January 21, 2021
Highly recommend Denis at Napoli Kia highly knowledgeable and patient. I already referred a family member who also bought a vehicle from Denis also he gets 5 stars and patient. I already referred a family member who also bought a vehicle from Denis also he gets 5 stars More
by Jcourtney3815
Employees Worked With
January 21, 2021
Very poor customer service. Napoli Kia has lost a customer. I will never use their service department again. I will also tell everyone I know about my experience. customer. I will never use their service department again. I will also tell everyone I know about my experience. More
by FAYEZEEK2
January 21, 2021
They were fast, reliable and very straight forward. None of that bs dealer’s try to sell you on. I will definitely be returning 10/10 of that bs dealer’s try to sell you on. I will definitely be returning 10/10 More
by Peter
January 21, 2021
Thank you very much for being so accommodating and bringing issues about my car to my attention. Also thanks for the Lyft ride home as well!! car runs great like new!!! Denise Wilson bringing issues about my car to my attention. Also thanks for the Lyft ride home as well!! car runs great like new!!! Denise Wilson More
by DENISE.WILSON
January 21, 2021
I love having my car serviced at Napoli because I know it will be done correctly. I especially appreciate Frank’s professionalism and warm spirit. He makes it an enjoyable experience to have my car serviced will be done correctly. I especially appreciate Frank’s professionalism and warm spirit. He makes it an enjoyable experience to have my car serviced there. Thanks! More
by Markchap1045
Employees Worked With
Frank
