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Napoli Kia
Milford, CT
1,749 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,749 reviews
February 10, 2021
Excellent as always, mike was a great guy and helped me fix my problem with no issues. I came in and was able to leave my car there and got a call by the end of the day and my car was ready. fix my problem with no issues. I came in and was able to leave my car there and got a call by the end of the day and my car was ready. More
by tdcannon1618
Verified CustomerEmployees Worked With
February 10, 2021
Everyone was extremely helpful, informative and friendly. I had several questions and wanted to see different options for different cars and was treated with patience and respect. I would highly recommend I had several questions and wanted to see different options for different cars and was treated with patience and respect. I would highly recommend this dealership for anyone interested in a KIA. More
by LLANGIN
February 10, 2021
Very friendly and congenial and pleasant staff. Everyone greets you with a smile when you enter the building or when they meet you outside. Very knowledgeable. greets you with a smile when you enter the building or when they meet you outside. Very knowledgeable. More
by BETTITEEL
February 10, 2021
Always the estimated time to complete work. Am able to wait for my car. I really like the up front estimate. Friendly and personable staff. Keep up the good work. wait for my car. I really like the up front estimate. Friendly and personable staff. Keep up the good work. More
by gashe01
Employees Worked With
Service Department
February 09, 2021
I walked in and told Dave, my salesman, what I wanted as well as the terms, and I left with a better deal in less than an hour. All of the staff at Napoli was helpful, friendly, and responsive. I highly rec well as the terms, and I left with a better deal in less than an hour. All of the staff at Napoli was helpful, friendly, and responsive. I highly recommend Napoli. More
by neshipley
February 09, 2021
Had a great experience from beginning to end and love my new vehicle, thank you to all the staff that helped in the purchase of my Kia Sedona. new vehicle, thank you to all the staff that helped in the purchase of my Kia Sedona. More
by mramos348
February 09, 2021
Great dealership every employee was great. Very Great dealership every employee was great. Very knowledgeable worked with me every step of the way. Made me feel so comfortable definitely reco Great dealership every employee was great. Very knowledgeable worked with me every step of the way. Made me feel so comfortable definitely recommending to all my friends and family More
by u1nabhi
February 08, 2021
Customer service was excellent but service prices are too high. I would rather do it myself if I can or go somewhere else that's cheaper. high. I would rather do it myself if I can or go somewhere else that's cheaper. More
by LOVEN203
February 08, 2021
I brought in my car for servicing, and Frank took excellent care me. He was welcoming, professional and made sure I was seen in a timely fashion excellent care me. He was welcoming, professional and made sure I was seen in a timely fashion More
by Margaret
Employees Worked With
Frank Cerbone
February 08, 2021
very prompt and friendly. Took care of my service and answered my questions very professionally. next time i purchase i will be coming straight to this dealership answered my questions very professionally. next time i purchase i will be coming straight to this dealership More
by MARKBALLEW14
Employees Worked With
