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Napoli Kia
Milford, CT
1,749 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,749 reviews
Verified Customer
March 06, 2021
Problem not resolved yet . vehicle rides poorly keep being told there is nothing wrong no engine lights on. Complaining about Problem since 1st oil change being told there is nothing wrong no engine lights on. Complaining about Problem since 1st oil change More
by GPARENTS89
Employees Worked With
March 06, 2021
I love my new Kia forte5 and wanted the best for it. And the experience with my recent service visit made me very very happy. the experience with my recent service visit made me very very happy. More
by Richiekid27
Employees Worked With
March 05, 2021
Promptly greeted, with a smile. Quick turn around time, easy checkout. Great price. I drive from Norwalk to Napoli Kia for service. I'm always happy. easy checkout. Great price. I drive from Norwalk to Napoli Kia for service. I'm always happy. More
by Jotograf1
Employees Worked With
March 04, 2021
Working with Ira and Ashley was great! I would recommend to a friend or family member. Above and beyond and nice to work with! Awesome to a friend or family member. Above and beyond and nice to work with! Awesome More
by MVALLARELLI26
March 04, 2021
Frank C is truly the most helpful, informative and personable person! Will forever come to him for all my car questions!! Thank you for your help! personable person! Will forever come to him for all my car questions!! Thank you for your help! More
by ALEXA.LANGDON
March 04, 2021
Pleasant people, clean facility and waiting area. Always in and out quickly. Easy to make appointments. Never had an issue leasing our Kia then eventually purchasing it. in and out quickly. Easy to make appointments. Never had an issue leasing our Kia then eventually purchasing it. More
by LYNN F
Employees Worked With
March 04, 2021
Great Service- Mike let me know what was going on at all times - Issue was resolved in a very timely manner and was able to get car with no issue times - Issue was resolved in a very timely manner and was able to get car with no issue More
by BIGTONY1964
Employees Worked With
March 04, 2021
As usual the service representative (Frank C ) was very polite and professional. Was informative of what was done I was a very satisfied customer. Frank went the extra mile to help fix my key.remote I polite and professional. Was informative of what was done I was a very satisfied customer. Frank went the extra mile to help fix my key.remote I Look forward to coming back fir future service and recommend this dealership. More
by LORIMCNULTY
Employees Worked With
Frank C
March 04, 2021
I have only had fantastic service from the Napoli Service Center, especially with the great help from Frank Cerbone, my service manager. I am taken in on time.....my car is ready on time...and the recommend Center, especially with the great help from Frank Cerbone, my service manager. I am taken in on time.....my car is ready on time...and the recommendations made by Frank are honest and legitimate. I would recommend him and the the Service Center....very highly. More
by Rogcar
Employees Worked With
Frank Cerbone
