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Napoli Kia
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I was very happy with the service.I was able to in and I was very happy with the service. I was able to in and out with out having to wait a very long period of time. I was very happy with the service. I was able to in and out with out having to wait a very long period of time. More
First visit was inferior as Frank service writer tried to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! More
Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was supposed to be checked was in fact checked. They use to do this but stopped. Other dealerships do this I was supposed to have my brakes checked but I'm not sure they were because I'm hearing small noises when I apply them. More
Amazing Customer Service, ease of the car buying process*** would highly recommend to everyone I know, I saw the car I wanted online and inquired, they were quick getting back to me and helping me t process*** would highly recommend to everyone I know, I saw the car I wanted online and inquired, they were quick getting back to me and helping me through the process. It was the best car buying experience I've ever had thanks to Dave DiMatteo :) More
Excellent customer service. Work performed quickly. Nice waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. waiting area. Was very customer friendly. I loved that I can just pull in and then they took it from there. Great job. More
Loved our car buying experience at Napoli - just purchased a new Kia Telluride. Our Sales Rep, Ira Osu was very professional, friendly and patient with us. Would highly recommend him and the dealer. purchased a new Kia Telluride. Our Sales Rep, Ira Osu was very professional, friendly and patient with us. Would highly recommend him and the dealer... More
Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. Thank you Ruben Burgos, mike and others fro such great time. More
People was nice , only thing is the vending machine didn’t have a diet soda , liked I could watch anything on the tv to pass time didn’t have a diet soda , liked I could watch anything on the tv to pass time More