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Napoli Kia
Milford, CT
1,750 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,750 reviews
April 16, 2021
In and out in 1hr and took me earlier than my scheduled appt This is the amount of time so expected to wait at a dealership service center As opposed to a jiffy lube appt This is the amount of time so expected to wait at a dealership service center As opposed to a jiffy lube More
by GOLDCLAN
Verified CustomerEmployees Worked With
April 15, 2021
I went in for my car to be fixed, it had a little wear and tear, the speed and accuracy of service was good and the young man at the service and parts department was great and tear, the speed and accuracy of service was good and the young man at the service and parts department was great More
by MIANATHANIEL46
Employees Worked With
April 15, 2021
The service is reliable, quick and completed in one visit. The staff are knowledgeable and friendly. The prices are competitive with very reasonable as compared to other dealers in the area. visit. The staff are knowledgeable and friendly. The prices are competitive with very reasonable as compared to other dealers in the area. More
by LORIMCNULTY
April 14, 2021
Easy to make the appointment online. They followed up with reminders. Jen was very helpful. She let me know when my vehicle was ready and went over everything with me. with reminders. Jen was very helpful. She let me know when my vehicle was ready and went over everything with me. More
by MARY_TERRY
April 14, 2021
Always quick and friendly service! Always go over everything and walk me to my car. I need to type 10 more words to hit minimum. Thanks everything and walk me to my car. I need to type 10 more words to hit minimum. Thanks More
by MANNY24242000
April 14, 2021
Outstanding customer experience from the time you pull in the service area until you get escorted out to your car ! A big Wow to the service staff and Frank Carbone as a professional customer service rep. the service area until you get escorted out to your car ! A big Wow to the service staff and Frank Carbone as a professional customer service rep. More
by ecuaball1
Employees Worked With
Frank Carbone
April 13, 2021
Wonderful experience. Extremely friendly and helpful. Waiting room was comfortable. I will be going here from now on for all my Kia service needs. Thank you! Waiting room was comfortable. I will be going here from now on for all my Kia service needs. Thank you! More
by CORKERYNICK
April 11, 2021
Always good courteous service. Knowledgeable and gets the job done right the first time. Would recommend this dealer for services regardless of make or model. job done right the first time. Would recommend this dealer for services regardless of make or model. More
by Pdamico3
April 10, 2021
I’ve had my car for several weeks now and can say that I am incredibly happy with my experience. Fair trade in value, fair price on the car, and worked with a great salesman. Thank you! am incredibly happy with my experience. Fair trade in value, fair price on the car, and worked with a great salesman. Thank you! More
by ady_lpz
April 09, 2021
Frank Cerbone was knowledgeable and friendly. A pleasure to work with. Would highly recommend him. All of my experience so far with Kia has been favorable. to work with. Would highly recommend him. All of my experience so far with Kia has been favorable. More
by meg3718
Employees Worked With
Frank Cerbone
