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Napoli Kia
Milford, CT
1,750 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,750 reviews
May 16, 2021
Terrible service had an appointment for 10:30 didn’t get out until 1:00 pm was forth car in ended being last one done out until 1:00 pm was forth car in ended being last one done More
by danoneil68
Employees Worked With
May 14, 2021
It was the most pleasant service appointment experience ever! No line, fast, courteous check in and check out. Comfortable waiting room. Thanks. Mike was best. ever! No line, fast, courteous check in and check out. Comfortable waiting room. Thanks. Mike was best. More
by Psaverine
Verified CustomerEmployees Worked With
May 14, 2021
They responded quickly and professionally, explained all of the relevant charges, completely transparently. They had the replacement parts in inventory and completed the job quickly and contacted me twice t of the relevant charges, completely transparently. They had the replacement parts in inventory and completed the job quickly and contacted me twice to let me know when it was ready. More
by b.stevens
May 11, 2021
I am very happy and pleased with Napoli family services. Dennis was so pleasant to deal with, answered all my questions and within less then 3 hours I was driving my new car home . Dennis was so pleasant to deal with, answered all my questions and within less then 3 hours I was driving my new car home . More
by Dosura2000
May 10, 2021
I love the customer service I receive when my car is being serviced. They explain everything thoroughly. Please Keep up the phenomenal and extraordinary work 😊 being serviced. They explain everything thoroughly. Please Keep up the phenomenal and extraordinary work 😊 More
by rockgirl67
Employees Worked With
May 07, 2021
Service thorough and right on time. No selling on other services that were not needed. Very clean and professional. Would Highly recommend. Also, staff is very friendly. services that were not needed. Very clean and professional. Would Highly recommend. Also, staff is very friendly. More
by ffph145
May 06, 2021
Friendly, fast and super with keeping me informed. From the moment I drove in till I picked up my cars. It was awesome. My service associate explained everything and then went over my bill in detail and as the moment I drove in till I picked up my cars. It was awesome. My service associate explained everything and then went over my bill in detail and asked if I had any questions! Loved my experience More
by Sarahswansiger
Employees Worked With
May 05, 2021
Service A1 !!! Did not try to sell me a service that I did not need at this time. Service area was exceptionally clean. Mike was professional and eager to make sure I was completely satisfied. did not need at this time. Service area was exceptionally clean. Mike was professional and eager to make sure I was completely satisfied. More
by LLJNAGY
Employees Worked With
May 05, 2021
Always good and quick service when I need to bring my car in. Frank is always very professional, and always explains what needs to be done with my car. in. Frank is always very professional, and always explains what needs to be done with my car. More
by BRANDNEW52
Employees Worked With
Frank
May 05, 2021
Napoli Kia is great. Denise is the best ! He's knowledge about the cars and attentive to your needs. The staff is also very welcoming. about the cars and attentive to your needs. The staff is also very welcoming. More
by Kay
