Napoli Kia

I am writting this to my experience with your dealer in Milford yesterday I took my 2017 Kia Sportage in for repair due to a recall and the customer service was horrible when I was asking the questions th Milford yesterday I took my 2017 Kia Sportage in for repair due to a recall and the customer service was horrible when I was asking the questions that I had no one had any answers and they were very rude like we were bothering them.Today my friend bought in his 2017 Kia Sportage as well due to the recall he had a appointment at 7:30 this morning when he arrived they told him he did not have a appointment they made him wait for over 2hrs . I will not recommend anyone to your dealer due to poor experience and very rude people. More

I am really happy with the service on Saturday it took about an hour I was happy about that thanks god it wasn't 2 hour. The guy that help me was professional and well knowledgeable of his job awesome Fra about an hour I was happy about that thanks god it wasn't 2 hour. The guy that help me was professional and well knowledgeable of his job awesome Frank was awesome More

Just purchased my Kia Sportage when it came off lease and received a company recall that I wasn't expecting. I was going away for the next 3 months and was in a panic with the timing of this recall. Called N received a company recall that I wasn't expecting. I was going away for the next 3 months and was in a panic with the timing of this recall. Called Napoli; they ordered the part in question and within a couple of days my car was taken in and the job completed in less than an hour. Another PLUS for Kia and the Service Department More

It was a pleasure working with Napoli, Ashley is an asset to the company and was determined to get me in a new vehicle. I absolutely love my new suv and can’t thank you enough! to the company and was determined to get me in a new vehicle. I absolutely love my new suv and can’t thank you enough! More

Frank in service is down to earth and professional at the same time. Mechanics always do a great job. Great customer service experience, thank you same time. Mechanics always do a great job. Great customer service experience, thank you More

Service advisor helpful they kept my car for a week, the loaner car was dirty in and out. The mechanic fix one thing but broke two others had to go back. loaner car was dirty in and out. The mechanic fix one thing but broke two others had to go back. More

Recently had oil and filter change, tire rotation and transmission fluid change performed. Everything was done promptly and correctly. The service tech also listed some other recommended services to be p transmission fluid change performed. Everything was done promptly and correctly. The service tech also listed some other recommended services to be performed. I am satisfied with the service and price. More

It was fast and she was very friendly like always and very professional, she is the best service person working at that location ( Jennifer Rios) very professional, she is the best service person working at that location ( Jennifer Rios) More

Everyone all ways friendly & helpful, they get you out in a timely manner, with quality work. I always recommend Napoli Kia to all my friends. a timely manner, with quality work. I always recommend Napoli Kia to all my friends. More

very pleasant service personnel in the office. Frank had the service done in a timely manner and is a pleasure to deal with. Definitely would recommend this dealership! the service done in a timely manner and is a pleasure to deal with. Definitely would recommend this dealership! More