Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
1,765 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,765 reviews
Verified Customer
June 25, 2021
Wonderful staff especially the service department with the exception of the Auto Service Dept, Ruben Burgos manager of the Auto Service department the exception of the Auto Service Dept, Ruben Burgos manager of the Auto Service department More
by Angel157
Employees Worked With
June 25, 2021
The service was excellent and I was impressed by the service person service person More
by Ukenny717
June 23, 2021
Dave Dimatteo presented himself in a very friendly manner, however, quickly changed his tune when I contacted him within one day of leasing a car and finding it to be totally not as he explained it. T manner, however, quickly changed his tune when I contacted him within one day of leasing a car and finding it to be totally not as he explained it. The vehicle did not live up to his description. He and the financial person would not take my call for weeks. By then, I no choice but to turn in the vehicle and lease another for almost double the monthly payment. I could actually hear Sal and other staff telling the receptionist they would not speak to me when I called. I was deeply hurt by the manner in which they handled this situation. Dave's answer to me was "well, you test drove the car". They took advantage of an elderly person during the most vulnerable time possible. More
by Customer71
Employees Worked With
Other Employees :
Whomever answered the phone when I called.
June 22, 2021
My vehicle was taken in immediately for service & it was finished much sooner than I thought. Pleasant experience! finished much sooner than I thought. Pleasant experience! More
by E7
Employees Worked With
June 22, 2021
My salesrep was very helpful and knowledgeable. The only complaint I have is it takes way too long complaint I have is it takes way too long More
by Sharonhoff0225
June 22, 2021
Very professional and customer service focused service was done in a very timely manner was done in a very timely manner More
by Carlo
Employees Worked With
June 22, 2021
I wanted to return to this dealership since they gave me a great experience with my previous vehicle and I was met with great customer service by a sales rep named Alex, And I knew what I wanted and he made a great experience with my previous vehicle and I was met with great customer service by a sales rep named Alex, And I knew what I wanted and he made the process so much more simpler. The people here are great and make the car buying process seamless as it should be. More
by DARNELLSHN
June 22, 2021
Excellent service. Very friendly took a little while to get an appointment but understandable if the service is good. get an appointment but understandable if the service is good. More
by NIKKY.WILLIAMS
