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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.5
1,773 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Contact Dealership

241 Boston Post Rd

Milford, CT

06460

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Showing 1,773 reviews

July 01, 2021

They office was quick, clean and efficient and the workers were friendly. More

by ANDREA TORRES-TRACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Napoli Kia responded

Thank you, Andrea, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Kia, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

July 01, 2021

Did not fix my gas cap door put properly. It still won’t open without prying it open. Jenn said it was working but it only works occasionally More

by DARLENEN55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Guarneri, jenn
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July 01, 2021

Friendly, clean, interesting, affordable, accommodating. I would return to dealership More

by Mturiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

July 01, 2021

Great place to buy, or service your Kia. We take both Kia here, very friendly and knowledgeable staff. More

by MICHELE.BARNES1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Napoli Kia responded

Thank you for choosing Napoli Kia, Michele. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

July 01, 2021

My experience was easy and fast! I was able to purchase my 2022 Kia the same day thanks to David! I highly recommend this dealership. More

by Asia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Napoli Kia responded

Thank you for choosing Napoli Kia, your feedback and rating mean a lot to us. We're glad Dave and the team were able to help, and we hope to see you again! Scott Haverl General Manager

June 30, 2021

Friendly, and well informed offering clear recommendations, and quick service More

by Timgoodhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Napoli Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Napoli Kia! Scott Haverl General Manager

June 30, 2021

Always pleasant and professional. Service department does great work and always make sure your car is running safe. I would highly recommend this dealership. More

by MARIANNEMERENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Santiago. Kyle Johnson
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Jul 01, 2021 -

Napoli Kia responded

Marianne, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you next time! Scott Haverl General Manager

Jul 01, 2021 -

MARIANNEMERENA responded

I forgot to give a big “thank you” to Frank Cerbone your Service Advisor, who has always been very pleasant and helpful!!

June 30, 2021

This was a pleasant trip to Napoli Kia. The service advisor was excellent. In the past there have been challenges with the service agents but this visit was great. More

by tbowen1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Napoli Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

June 29, 2021

Great customer service and very friendly and service is quick More

by AWILLIAMS8424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Napoli Kia responded

We appreciate your business, Jennifer and our team looks forward to serving you again soon! Scott Haverl General Manager

June 29, 2021

Sales man Curtis helped us to the fullest! Definitely recommend him More

by Rodny7470
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Power
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Napoli Kia responded

Thank you so much for your wonderful review! Curtis and our team are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Napoli Kia! Scott Haverl General Manager

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