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Napoli Kia
Milford, CT
1,774 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,774 reviews
July 14, 2021
I came in with 5 recalls on my car and needed an oil change. I appreciate that they valued my time and worked as efficiently as possible. change. I appreciate that they valued my time and worked as efficiently as possible. More
by angelica.cavallo
Verified Customer
July 14, 2021
Frank and his team at Kia were very professional in taking care of our car during this matter and in a very short amount of time. We were very pleased with the service. taking care of our car during this matter and in a very short amount of time. We were very pleased with the service. More
by GOTHIK79
Employees Worked With
Frank in Service
July 14, 2021
Dealership is clean. Your welcomed by a person sitting right when you walk in. Everyone says hello whether their helping you or not. I’m very pleased right when you walk in. Everyone says hello whether their helping you or not. I’m very pleased More
by Sef119
July 13, 2021
Purchasing my vehicle from Napoli was a great decision. They ensured That my first service was quick and easy! they kept me updated and the first year of oil changes is free! They ensured That my first service was quick and easy! they kept me updated and the first year of oil changes is free! More
by Julie
July 10, 2021
Great service done every time I go in. Everyone in the service department are alway nice and helpful. The waiting room is always comfortable and clean … Thank You! service department are alway nice and helpful. The waiting room is always comfortable and clean … Thank You! More
by Sheila
Employees Worked With
July 09, 2021
Napoli Kia staff are welcoming, knowledgeable and great at listening to the needs of their customers. We have purchased 3 cars from them and will be purchasing a fourth in the next few months. at listening to the needs of their customers. We have purchased 3 cars from them and will be purchasing a fourth in the next few months. More
by Mullboys3
July 09, 2021
Very great experience ! I went in one day to look around , Trevor Sabia helped me . He answered every question I had & was very patient. I went back two days later and went home with the car I wanted ! Ever , Trevor Sabia helped me . He answered every question I had & was very patient. I went back two days later and went home with the car I wanted ! Everyone there was very friendly and professional. Highly recommend for a car purchase More
by COURTNEYPOLLARD77
July 08, 2021
One of the worst experiences buying a new vehicle here. I will never recommend this dealership. When you buy a vehicle you shouldn’t be bringing it back twice within the first 12 days. WitH Now having to bri will never recommend this dealership. When you buy a vehicle you shouldn’t be bringing it back twice within the first 12 days. WitH Now having to bring it back for the third time, and the service department has yet to return my phone call. I felt the team was very disrespectful, and didn’t want to help me out with my concerns. I was left in a room for 2 hours with no end result on how to fix this issue! More
by Amber-Lee
July 08, 2021
Bough a 2016 pilot vehicle clunking in front end returned it 2 day later they said it was loose shields under the vehicle . Picked up the vehicle hit a small bump in the road clunk still there returned 2 d it 2 day later they said it was loose shields under the vehicle . Picked up the vehicle hit a small bump in the road clunk still there returned 2 days later they said it was the inner tie rods they replaced both of them driving home same problem backyard mechanic must not know what he doing. Taking to a asc certified mechanic. Never buy a used vehicle from thiss dealer More
by Unhappy
Employees Worked With
July 08, 2021
The customer service is great but your financial department I don’t care for and that goes back 3 tears because your own me $434.00 department I don’t care for and that goes back 3 tears because your own me $434.00 More
by BROWNKEITH40
