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Napoli Kia
Milford, CT
2,024 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,024 reviews
April 23, 2025
Very clean , staff was polite and friendly . I was most happy with the speedy service I was most happy with the speedy service More
by Kenzurschmit
Verified Customer
April 23, 2025
The service advices were great. The only thing I did not like was that whoever did my oil change left the front of my vehicle all dirty, but besides that everything else was fine. The only thing I did not like was that whoever did my oil change left the front of my vehicle all dirty, but besides that everything else was fine. More
by DEJESUSJR1963
Employees Worked With
April 23, 2025
Amazing service from start to finish, including; on time appointment, video inspection & efficient reporting during my service. Jen, Marissa & Berit at the Milford CT Service Center offer 100% trusted servi appointment, video inspection & efficient reporting during my service. Jen, Marissa & Berit at the Milford CT Service Center offer 100% trusted service expertise for all maintenance & repairs. More
by JEANETTE.YURMAN
Employees Worked With
Berit
April 23, 2025
Establishing rapport with Alex two weeks prior to my visit may have helped how quick and smooth the process occurred. Alex provided me with multiple appointment opportunities and made efforts to answer visit may have helped how quick and smooth the process occurred. Alex provided me with multiple appointment opportunities and made efforts to answer all my questions. Sales manager Ashley was an absolute pleasure. I was not looking forward to the dealer experience because of how pushy car salesmen can be but Napoli was the complete opposite. I did not give the highest dealer rating because the car did not come with floor mats. I was not charged for mats but believe that should be included, especially on a lease. More
by Steven.Alfaro
April 23, 2025
Service was performed as promised Service was performed as promised. The price was correct as promised. They worked with my warranty co. As promised. as promised. The price was correct as promised. They worked with my warranty co. As promised. More
by H.SMITH
Employees Worked With
Melissa
April 23, 2025
Overall experience was great,waiting period was within range. Waiting area was quiet, and clean. Rep.Jen was awesome. range. Waiting area was quiet, and clean. Rep.Jen was awesome. More
by kadian134
April 22, 2025
Smooth transaction, answered any and all questions Took 3 days but the deal got done and I am satisfied days but the deal got done and I am satisfied More
by Jon.rivera924
April 21, 2025
She is always very friendly, very organized with everything and does everything possible for each of the customers to be able to help us. everything and does everything possible for each of the customers to be able to help us. More
by RHINOJO973
Employees Worked With
April 19, 2025
Very nice team, felt welcomed and not pressured. Very glad to do business with them! Very glad to do business with them! More
by Alexwclaydon
