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Napoli Kia
Milford, CT
1,775 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,775 reviews
July 28, 2021
Everyone is great and knows there job well ..everyone is friendly and nice. I'm always in and out .. very clean .. spacious. And alot of inventory friendly and nice. I'm always in and out .. very clean .. spacious. And alot of inventory More
by SHAWN.PELLEGRINO
Verified Customer
July 27, 2021
I bought a car in April and already have so many issues going on with it. The staff is nice but I feel completely scammed going on with it. The staff is nice but I feel completely scammed More
by Broke
Employees Worked With
July 27, 2021
Everyone at the dealership was very friendly and caring. IRA was awesome to work with, he got me exactly the car I was looking for. IRA was awesome to work with, he got me exactly the car I was looking for. More
by Andrei
July 27, 2021
Napoli Kia of Milford did great service on my car. They are hospitable, and while I waited for my car they cam to check on how everyone was doing. are hospitable, and while I waited for my car they cam to check on how everyone was doing. More
by MAGOOANDMOM
Employees Worked With
July 24, 2021
Frank is a pleasure to deal with as he is matter of fact and always on point. Having been in the business for a number of years I appreciate his old school approach. and always on point. Having been in the business for a number of years I appreciate his old school approach. More
by Nostrattac
Employees Worked With
Frank
July 23, 2021
Great people, and Service was excellent. They did a great job on checking work previously completed that another Kia dealer said was worn out already. This other dealer was just wanting to do a replacement t job on checking work previously completed that another Kia dealer said was worn out already. This other dealer was just wanting to do a replacement that was not needed. More
by BOBKNDS
Employees Worked With
Frank
July 22, 2021
The only thing I dislike about the dealership is the bathroom light that left me in pitch darkness when I was doing my business. Not a pleasant experience!! bathroom light that left me in pitch darkness when I was doing my business. Not a pleasant experience!! More
by Tattoo Lady
July 22, 2021
Service was great, everyone who helped me was great. Price of the parts for my situation was unfair-calipers(which were covered) failed, destroying my pads and rotors. Price couldn’t be reduced on the p Price of the parts for my situation was unfair-calipers(which were covered) failed, destroying my pads and rotors. Price couldn’t be reduced on the pads and rotors, which wouldn’t have failed had the calipers not failed. I have only put 6000 miles on the car. More
by Kia driver
July 21, 2021
Good service. Freezing in the waiting rooms though.i had a recall on my car so it was free for the service. The man who helped me was very nice and the service was pretty fast. a recall on my car so it was free for the service. The man who helped me was very nice and the service was pretty fast. More
by BEANMAMA
Employees Worked With
I don't remember his name
July 20, 2021
Friendly but this survey is annoying So I need type something you should eliminate this part of this survey. Ok ok ok ok ok ok something you should eliminate this part of this survey. Ok ok ok ok ok ok More
by DMORTON721
