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Napoli Kia
Milford, CT
2,909 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,909 reviews
June 23, 2026
Took care of my issues and gave me my options. No complaints about the experience. No complaints about the experience. More
by DWLODARSKI
Verified Customer
June 22, 2026
Dave was extremely helpful answered all of our questions. He knew our budget and made it work He knew our budget and made it work More
by Cmligi
June 22, 2026
He was a great help and helped us get a great deal for the car the car More
by Nligi
Employees Worked With
June 19, 2026
Great and nice. Great service and nice staff. Great service and nice staff. The lounge is great. Great service and nice staff. Great service and nice staff. The lounge is great. More
by sea6
June 18, 2026
Quick and efficient service Overall, customer service was excellent. I will definitely go to this dealership again. excellent. I will definitely go to this dealership again. More
by amurillo08
June 18, 2026
Professional, courteous, organized The staff was polite and the manager Sal is always ready to say hello. and the manager Sal is always ready to say hello. More
by glennarodz
June 18, 2026
Excellent service, friendly staff, helpful advise Quickly sevrice, and nice person, Wonderful experience, quick,respond Good job sevrice, and nice person, Wonderful experience, quick,respond Good job More
by Justinxu1021
June 18, 2026
Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent deta Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days. More
by ac
June 18, 2026
Good Courtney was very helpful and professional. She made sure my recall was taken care of. And you should give her a raise She made sure my recall was taken care of. And you should give her a raise More
by mikekryda683
June 17, 2026
Attentive to detail and communication Pleasant to work with and very good communicator on work being done with and very good communicator on work being done More
by WAYNEROBERtson
