Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
1,882 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,882 reviews
April 17, 2025
When I made the appt I was told I could have a ride somewhere for the couple hour appt. When I got there I was told there are no rides on Thursdays. I was stuck at the dealership and had to cancel anot somewhere for the couple hour appt. When I got there I was told there are no rides on Thursdays. I was stuck at the dealership and had to cancel another appointment I had. The person I had contact with could care less. She just said they have no drivers on Thursdays and that they know the online appointment system does not tell you that. So basically tough luck. More
by laura.discenza
April 17, 2025
Had a problem they fixed it super fast i left happy. I would recommend 10/10 I would recommend 10/10 More
by tag10701
April 16, 2025
Problem of misfiring is not fixed and a tire dash light came on after the service. I also walked through the dealership and there was one person who said hello but no one asked me if I needed any help. came on after the service. I also walked through the dealership and there was one person who said hello but no one asked me if I needed any help. More
by Mary Walker
Verified CustomerApril 16, 2025
I had my first oil change and the customer service was amazing. They answered all my questions/concerns/etc. amazing. They answered all my questions/concerns/etc. More
by IYANNABROOKINS
April 15, 2025
Nice working the service crew at Kia, thanks for caring. Blessings always. Keep up the good work. Blessings always. Keep up the good work. More
by GODSONPB
Employees Worked With
April 15, 2025
They haven’t let us down yet—nor, I believe, will they. Marissa in Service Department is a true treasure to work with. Wouldn’t hesitate to send friends to her & Napoli. Marissa in Service Department is a true treasure to work with. Wouldn’t hesitate to send friends to her & Napoli. More
by STEPHANIEFIANS
Employees Worked With
Marissa
April 15, 2025
Excellent service by Jennifer ! She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employe She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employee ! More
by DANSREAUCARRIE14
April 15, 2025
Excellent service by Jennifer ! She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employe She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employee ! More
by DANSREAUCARRIE14
April 15, 2025
Excellent maintenance dept. Jennifer is the best, + extremely knowledgeable ! Napoli Kia in Milford is a very Trustworthy service dept. I only get my car serviced there. Jennifer is the best, + extremely knowledgeable ! Napoli Kia in Milford is a very Trustworthy service dept. I only get my car serviced there. More
by DANSREAUCARRIE14
