Napoli Kia

Amazing, fast and very satisfied I feel safe now with new car, Dave treated me like family car, Dave treated me like family More

Great experience with intake and overall professional and helpful. Great communication and so helpful in making sure I understood what was happening with my car. Super helpful! helpful. Great communication and so helpful in making sure I understood what was happening with my car. Super helpful! More

Love the video update under the hood and how well the car is doing in general. Very happy with the service -fast and efficient is doing in general. Very happy with the service -fast and efficient More

The service advisor was friendly and their updates about my car were frequent which I appreciate. That’s the only reason they get more than one star. The technician who looked at my vehicle quoted me almost my car were frequent which I appreciate. That’s the only reason they get more than one star. The technician who looked at my vehicle quoted me almost $1200 for 4 new tires saying mine were ruined. I left the dealer and went to Branford instead and they fixed my issue for $90 and showed me proof my tires were nowhere near worn enough to warrant 4 brand new tires. Felt like I avoided getting scammed. I do not recommend this place for this reason. More

Very quick get a job lol all the service people were polite, kind, and friendly. Let me in and out of the service department in less than an hour was a good experience. polite, kind, and friendly. Let me in and out of the service department in less than an hour was a good experience. More

Great and fast service. The customer service and attention of Jennifer was amazing, keeping us post in every step during repairs. The customer service and attention of Jennifer was amazing, keeping us post in every step during repairs. More

They told me that i needed my break fuild changed when i just had my break line replaced i drove the car somewhere around 2000 miles, my air filters were clean and weren't checked and the come to find out t just had my break line replaced i drove the car somewhere around 2000 miles, my air filters were clean and weren't checked and the come to find out that I had a free oil change which no one told me about so i paid $90 for in all how can your dealer ship be trusted. More

Service center scheduled a recall service. The service center did not confirm it had the necessary parts in advance of the service. So I had to bring my vehicle there, wait to get the car, an The service center did not confirm it had the necessary parts in advance of the service. So I had to bring my vehicle there, wait to get the car, and then return to get my vehicle without the service being completed. Furthermore, the dealership said they would order the part and contact me to reschedule the recall, but it has been 3weeks and I have not heard from them More

Great service and a quick turnaround time. I always have a good experience with KIA. I always have a good experience with KIA. More

Jen was great. Just unsure about drop off. Maybe directions on website when you make appointment. Just unsure about drop off. Maybe directions on website when you make appointment. More