Napleton's River Oaks Chrysler Dodge Jeep Ram

they worked together perfectly and informed us very well on our vehicle and what the dealership offers, everyone there treated us as if we were "family" on our vehicle and what the dealership offers, everyone there treated us as if we were "family" More

I was told I would get a year of XM radio and that I would be able to directly connect my Ipod to the hard-drive in my vehicle to download music. These features were the deciding factor in my $24,000 de would be able to directly connect my Ipod to the hard-drive in my vehicle to download music. These features were the deciding factor in my $24,000 decision. After signing the papers and getting in my car I was told the XM only came with the upgraded model. I thought my Ipod wasn't connecting to the car because it was old, so I bought a new one. When that didn't work, I came to the service department where I found out that the feature isn't available - I actually wasted money not only on the car, but on a new Ipod. I've never been more upset. I realize I can plug in my Ipod and listen to it with out storing it to the hard-drive, but I could have done that in any of the other cars I looked at. If it wasn't for the salesman deceiving me, I would have gone with the Mitsubishi Outlander Sport that had the push to start and keyless entry. This is my first major purchase, I have to work two jobs to pay for this and I'm going to be stuck with this car I regret for the next seven years. I'm sick about it and I can't believe people just lied to me and took advantage of me on such a major decision. More

Napleton is a great car dealership. I would definately do business with them again in the future, and I have already told my family and friends about them. Neal was a big help and an awesome guy. His custome business with them again in the future, and I have already told my family and friends about them. Neal was a big help and an awesome guy. His customer service was excellent and on point. I was very impressed with the "05" Malibu that I purchased. More

When we walked in we were greated by noe and from the beginning he was very helpful. Even thought my husband was a tough customer he still did his best to please and accommodate him. I would defenity re beginning he was very helpful. Even thought my husband was a tough customer he still did his best to please and accommodate him. I would defenity recommend the dealeship and noe. I was very pleased with everything and everybody. More

The best experience I've EVER had buying a car. Betty was GREAT, she earned her money that day. I don't write reviews ever but I really wanted to for this. Everyone involved was great, patient, and n was GREAT, she earned her money that day. I don't write reviews ever but I really wanted to for this. Everyone involved was great, patient, and nice. I never felt pressured once. I'm SO glad I stopped in that day. I went to Ford and Chevy right before and felt like they didn't want to sell me anything at all. Thank You BETTY, I'll see you soon for that Challenger..... More

WE HAD A GREAT EXPERIENCE AT THE DEALER FROM WALKING IN GREETED A WONDERFUL SALES MAN CHRI ARIS.WE GOT A GREAT PRICE. AND THEY MADE SURE THE VEHICLE WAS IN perfect condition,. MO MUHSEN general saleS MANAG GREETED A WONDERFUL SALES MAN CHRI ARIS.WE GOT A GREAT PRICE. AND THEY MADE SURE THE VEHICLE WAS IN perfect condition,. MO MUHSEN general saleS MANAGER, CONGRADULATED FOR BUYING A CAR AND HE SAID IF NEEDED ANYTHING...CONTACT HIM PERSONALLY.WE BOUGHT SERVAL CARS IN OUR LIFE TIME, WE HAD NEVER HAD wonderful sales exsperince as we had at the car dealership. sincerely your chris and jim dymek CHICAGO HTS. ILL. More

I enjoyed my service here it was a great experience this first car I am buying off a car lot. They were great help..and I would recommend them to anyone first car I am buying off a car lot. They were great help..and I would recommend them to anyone More

I went into the dealer to try the key that was sent to me. I was only trying to win a car. The sales man was great he did not try to pressure sale me. He noticed that I was looking at the patriot and he s me. I was only trying to win a car. The sales man was great he did not try to pressure sale me. He noticed that I was looking at the patriot and he said that he would work hard to get me in this vehicle. Needless to say I am driving it today. And still loving the service each time I got to have maintenance done. Bob always greets me with his charming wit. Everyone at Napleton is very professional. I tell all my friends about the service I receive with my new car. More