Napleton's River Oaks Chrysler Dodge Jeep Ram

Art is amazing!!!! I will always be a faithful customer to Napleton Chrysler jeep dodge && of Art Stewarts. He made the impossible, possible in my case. Thank you! to Napleton Chrysler jeep dodge && of Art Stewarts. He made the impossible, possible in my case. Thank you! More

Art is a fantastic salesman!! My husband and I purchased both vehicles through Art's diligent search to locate the right vehicle that would meet our needs and budget. Definitely would not go anyw purchased both vehicles through Art's diligent search to locate the right vehicle that would meet our needs and budget. Definitely would not go anywhere else. More

Art Stewat is a great salesman. Hard working, dedicated individual. Would def recommend his services to all of my friends and family. Keep up the good work Art. individual. Would def recommend his services to all of my friends and family. Keep up the good work Art. More

salesman will not answer any phone calls. has lied about the product. and wll not solve problem. bought 2 cars in the same dam and they act like I owe them something. not satisfied with dealer at all.also t the product. and wll not solve problem. bought 2 cars in the same dam and they act like I owe them something. not satisfied with dealer at all.also took on of the cars for ts first oil change got it back and it had a deep scratch in door. service dept act as I did it, More

Dealership personnel was friendly and helpful. Maynard was very knowledgeable when i asked him questions regarding the vehicle I was going to purchase. Will recommend this dealership to my friends. was very knowledgeable when i asked him questions regarding the vehicle I was going to purchase. Will recommend this dealership to my friends. More

The employee was very open and helpful with me during the sale process. He made me feel very comfortable in making the decision to buy my first car. sale process. He made me feel very comfortable in making the decision to buy my first car. More

This is by far the worst experience I have ever had at an This is by far the worst experience I have ever had at an auto dealer. To begin with, I went to this dealer because they placed an ad in the Ch This is by far the worst experience I have ever had at an auto dealer. To begin with, I went to this dealer because they placed an ad in the Chicago Sun-Times paper about a huge sale they were running. I went here on friday in search of a chevy malibu. Ken Walters seemed nice at first. When he noticed he could not get me a chevy malibu he offered me a dodge caliber. I rejected that offer and he then offered me a 2010 chevy malibu that was to be traded in the following Saturday. Saturday after waiting from 3pm-9pm and beginning to sign the paper work for the malibu, the dealer (Eric Gramlich-business manager) claimed they could not accept a check for a down payment (after one of their team members said it was alright). Therefore, I had to continue to pay for a daily rental until the following Tuesday. When I arrived Tuesday with cash, they decide to tell me unless I had more cash, that I could not get the car I wanted. I tried so hard to get this one specific vehicle and even tried speaking with Lou Soluri (sales manger). This man was the rudest person in the dealer. He basically told my mother and I that if we did not have more cash or accepted the dodge caliber they would give me my money back and that if I did not like it I could leave. Not to mention he was talking to me rudely with a mouth full of food. When I asked to speak to Mo Muhsen (general sales manager) everyone claimed he was in a meeting. Yet, I seen him come to the showroom to grab his lunch.I got a 2010 chevy malibu from suzuki of Glenview. This has been my dream car since 2008! Suzuki of Glenview is the only dealer out of about 6, who could get me financed with my low credit score and small credit history. The customer service was friendly and I will definitely continue to do business with this dealer. I highly recommend this dealer because the employees are genuinely trying to help you. Thanks Mark Jarosz and Sebastian from Suzuki of Glenview!! More

Finally deciding what I wanted to purchase I visited River Oaks Chrysler and met Bob Gator. Not only did Gator head me in the right vehicle, he showed me everything I needed to know and how all the tec River Oaks Chrysler and met Bob Gator. Not only did Gator head me in the right vehicle, he showed me everything I needed to know and how all the technology works. He programmed my cell phone to the uconnect system, thoroughly explained my navigation system and set my address in my new Chrysler 200. I felt like i was treated like family throuout the entire purchase process. Even Lou that promissed me lifetime car washes when i'm in the area. The new car manager Roger was very fair about pricing to help me purchase the vehicle. The geneeral sales manager Mo worked very hard with the bank to get me a very low interest rate and affordable payment. As you can see when shopping for an automobile the head aches and aggevation you go through to make that decesion, but at Napleton River Oaks CJD, they gave me the red carpet treatment and never felt pressured to make the purchase. If you are in the market see Bob 'Gator' and he will make your shopping experience the best experience you ever had. THANK YOU GUYS KEEP UP THE GREAT WORK More

The service was great and the salesman went above and beyond to make sure i was satisfied with the car i wanted to purchase. This guy worked so hard up and down the stairs to make sure he can help me get beyond to make sure i was satisfied with the car i wanted to purchase. This guy worked so hard up and down the stairs to make sure he can help me get a deal done he was absolutely the best sales guy i've ever dealt with. And i walked out with the car of my dreams...... More

We are giving our new car deal a top rating because it is the best treatment we have ever had at a car dealership.Our salesperson,Ken Walter,went above and beyond the call of duty to find us what we were loo the best treatment we have ever had at a car dealership.Our salesperson,Ken Walter,went above and beyond the call of duty to find us what we were looking for. All of the workers were friendly and courteous.We never felt pressured to settle for something.That is why we give this dealership the highest of accolades. More