Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 866 reviews
Great follow up I purchased my Jeep on a Saturday. I received 3 follow up phone calls to make sure I was satisfied with my vehicle. At the end of the week I panicked I purchased my Jeep on a Saturday. I received 3 follow up phone calls to make sure I was satisfied with my vehicle. At the end of the week I panicked and thought I had a problem with my speedometer. I called my salesperson Sergio and he called me right back. He told me to bring the vehicle back at my convenience and offered a loaner car just in case they kept my vehicle for an extended amount of time. Went in the next morning. Turns out my speedometer was set in kilometers instead of miles. Sergio always treats me with respect. Regardless, Sergio was there with reassurance and made me feel like I mattered. Napleton was not only great during the purchasing process but even afterwards. I highly recommend this dealership. They are all friendly and make you feel like you matter. I felt Sergio displayed honesty and integrity. More
Great I would recommend this dealership to anyone especially Sergio he was the greatest dealer ever. Eric Littleton was also the best. The location of the d I would recommend this dealership to anyone especially Sergio he was the greatest dealer ever. Eric Littleton was also the best. The location of the dealership was perfect. Everyone there was very pleasant and the wait was not long at all. Overall I had a great experience I love my car.!!!! More
Purchased a new Jeep Cherokee I was extremely satisfied, with the service I received, in purchasing my new Jeep Cherokee, on 8-28-18. My Sales Person, Adam Muhammad, was very pa I was extremely satisfied, with the service I received, in purchasing my new Jeep Cherokee, on 8-28-18. My Sales Person, Adam Muhammad, was very patient, and understanding of my needs. I was also very pleased with my overall, service I received from the Staff at Napleton. More
Lease Return Bob "Gator" made the lease return process extremely easy. He asked key questions and he was very professional. Bob even had a proper screwdriver for Bob "Gator" made the lease return process extremely easy. He asked key questions and he was very professional. Bob even had a proper screwdriver for my license plate removal. Didn't have to run around searching for one. More
A Good experience Adam and Tori were dedicated to making my purchase a positive experience. I appreciate that. I would like to see more efficiency in the dealersh Adam and Tori were dedicated to making my purchase a positive experience. I appreciate that. I would like to see more efficiency in the dealership as a whole. More
Home going services for Chelly Adam is a modern twist kind of guy. HE DOES NOT LIE and he works with dignity. The guy even drove a car to my job so I could check it out on my lunch Adam is a modern twist kind of guy. HE DOES NOT LIE and he works with dignity. The guy even drove a car to my job so I could check it out on my lunch break, because I work late a lot of days. He will go the extra mile, if you are real with him. You can appreciate that when you are going into debt over a car. Adam and “MIKE, THE SALES MANAGER” bust their *** off got me a new car and a awesome deal. I WILL REFER EVERYONE I KNOW TO YOU!!!!! THANK YOU SO MUCH!!! More
My First Time Steven in service made my first time dealing with Napleton River Oaks a very smooth experience.He was able to pull up past service history of my vehic Steven in service made my first time dealing with Napleton River Oaks a very smooth experience.He was able to pull up past service history of my vehicle that was purchased from a private seller but always maintained by a Chrysler dealer..Very professional and positive attitude.I was surprised when he told me he had only been working there since May. Up sold me on a tire rotation and rear diff fluid change. Only disappointment was they failed to point out I had a low beam headlight out....Which I knew before my appointment. More
First time car buyer This was my first time I got a car He made it so easy Explain everything nothing hidden They got the car up and ready in a timely fashion This was my first time I got a car He made it so easy Explain everything nothing hidden They got the car up and ready in a timely fashion More
Always a pleasant experience There's a reason I made my 2nd purchase in less than 1 year at this store. It's the amazing service and knowledge sales people that go out of their wa There's a reason I made my 2nd purchase in less than 1 year at this store. It's the amazing service and knowledge sales people that go out of their way to get you what you're looking for. In short Adam is the man!! I told him what I wanted and he delivered, and his managers and the whole staff make you feel like family. No pressure, no sales tactics, no xx! Adam you are awesome sir, and I would like to thank you again and everyone and napelton's river oaks dodge for your hard work and help. More
Great new car buying experience Two weeks ago, we purchased a new Chrysler Pacifica from Napletons. The experience was fantastic. Ken took care of us from start to finish and we will Two weeks ago, we purchased a new Chrysler Pacifica from Napletons. The experience was fantastic. Ken took care of us from start to finish and we will be going back to Napleton for all our car buying needs! More